Application Integrity Associate (pt 20 hrs/wk and one year LTE)

Western Technical College is a preferred employer in the 7 Rivers Region and is committed to providing a safe and respectful workplace for all co-workers. We are looking for individuals who are passionate about helping others learn, dedicated to serving students, and committed to the principles of equity and social justice. Western believes that serving the full breadth of our student and co-worker populations requires cultural competency and enthusiasm for diversity of all kinds. We recognize the intersectional nature of discrimination and are committed to counteracting these biases and eliminating the effects they have had on our students, co-workers, and communities. If you are a motivated individual who can contribute to excellence in teaching, learning, social justice and equity, please consider this employment opportunity at Western.

Summary of Position: Monitor applications from submission through matriculation with an emphasis on developing a process for upholding integrity in the application and admissions process. This includes establishing standard operating procedures and best practice information on application management. Provide timely and accurate information to prospective students and internal staff.

This is a non-benefit eligible position working 20 hours/week with a limited term end date of December 2025.

This is a hybrid eligible position that would allow for up to 2 days a week working from home after the training period.

1. Maintain and uphold the College values of Learning, Excellence, Accountability, Diversity, Student Success, Teamwork, Integrity, and Respect. Regular attendance is required.

2. Complete all required College training and responsible for maintaining the skills necessary to complete the essential functions of the position as defined by the department.

3. Student Success if the cornerstone of Western's culture and the college may assign employees as needed to other areas or additional duties to foster this success.

4. Admissions Support - Supporting Action/Task May Include:

• Monitor applications from submission through matriculation using multiple software platforms
• Identify application trends to assist in upholding integrity in Western's admissions process
• Update student records across multiple software systems
• Establish and document standard operating procedures, training documentation, and best practices
• Attend weekly meetings with enrollment services staff to update on progress
• Collaborate with student information system leaders and enrollment staff on technology upgrades/testing, troubleshooting and development of process efficiencies
• Adhere to Family Educational Rights and Privacy Act (FERPA)

5. Applicant Assistance - Supporting Action/Task May Include:

• Provide individual, personalized communication and follow-up to applicants
• Assist in identity verification processes for applicants that are in line with federal and state regulations
• Deliver timely and accurate information to applicant and staff inquiries via phone, email, and in-person regarding application status
• Maintain accurate and detailed notes in Western's Customer Relationship Management (CRM) system, documenting all interactions with prospective students

Minimum Qualifications:

• Associates degree in related field OR
• Education combined experience in related field totaling 2 yrs. OR
• Occupational experience in related field totaling 2 yrs.

This position reports to: Manager - Outreach and Admissions

This is a non-benefit eligible position working 20 hours/week with a limited term end date of December 2025.

This is a hybrid eligible position that would allow for up to 2 days a week working from home after the training period.

Starting annual/hourly salary range based on education and experience: $21.95 - $27.61

Applicant review will begin: Monday, December 2, 2024

Start Date of: January 2025

Copies of Transcripts from regionally accredited colleges or universities are acceptable during the application process (originals will be required upon hire)

Western is accredited by the Higher Learning Commission. Our mission is to provide relevant, high quality education in a collaborative and sustainable environment that changes the lives of students and grows our communities. Western is committed to providing a safe and respectful workplace for all employees.

An Equal Opportunity/Access/Employer And Educator

Western Technical College is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status. Reasonable accommodation will be provided in the job application process to enable a qualified applicant to have an equal opportunity to be considered for a job as is provided to all Western employees. If you want to request an accommodation, please contact the EEO/AA Compliance Officer at (608)785-9274.

Non-Discrimination Notice
Western Technical College, in compliance with state and federal law, does not discriminate on the basis of age, race, color, national origin, disability, marital status, sex, including sexual orientation and gender identity, veteran status, genetic testing or other legislated categories in employment, admissions, programs, or activities. Western prohibits retaliation against any individuals who bring forth any compliant, orally or in writing, to the College or government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination. Western provides assurance that lack of English reading/speaking skills will not be a barrier to admittance and participation in the College. General inquiries regarding the College's non-discrimination policies may be directed to:
John Heath
Director of Human Resources
Western Technical College
111 7th Street North
La Crosse, WI 54601
608-785-9464
WI Relay: 711