Operations Manager (CUSTODIAL MGR 1)

Job Summary

Reports to the Director of Custodial Services, supports the establishment of organizational direction and assists in guiding supervisory staff in the development and implementation of organizational strategies, vision, mission, goals and objectives. Tracks and communicates custodial concerns for Day Shift buildings to the Director. Coordinates and manages all emergencies for the day shift custodial operations for buildings located at the University of California, Davis.
Directs, administers, and coordinates Day shift custodial operations and special project teams to maintain all assigned buildings in a sanitary, presentable, and orderly condition. Responsible for custodial teams consisting of Principal Supervisors, Supervisors, Lead Custodians, Senior Custodians and Custodians. Acts as the first point of contact for campus customers. Responsible for ensuring assigned work and scheduled functions are carried out in a timely, quality-conscious manner. Responsible for personnel functions such as training, safety, , diversity awareness, corrective action, performance management and performance evaluations. Manages equipment inventory and supply distribution.
Performs security and building inspections for assigned supervisory complex. Creates and maintains a positive and respectful team culture.

Apply By Date December 13, 2024 at 11:59pm

Minimum Qualifications

• Bachelors degree in related area and/or equivalent experience/training in managing and leading a Custodial Services Department, including budgetary and operational oversight and/or responsibilities.
• Experience assessing performance and communication skills to provide accurate and timely feedback, resolve problems/conflicts and build effective team environment.
• Decision making and reasoning skills and ability to develop original ideas to solve problems, perform operations analysis and quality control analysis.
• Knowledge and skills in recruiting, selecting, training and motivating staff.
• Strong verbal and written communication skills in the English language, including strong and effective interpersonal and work leadership skills to provide guidance to all personnel levels, develop reports, procedures and instructions, and to convey them to a diverse audience.
• Organizational skills to achieve timely progress on multiple simultaneous complex projects, distribute effort appropriately among the projects, meet tight deadlines and maintain a high level of productivity.
• Intermediate computer applications skills including experience with software programs such as Microsoft Windows, Word, Excel, etc.

Preferred Qualifications

• Decision making and problem-solving skills.
• Skills and ability to implement policy decisions and changes.
• Knowledge to establish safety procedures in the use and handling of hazardous materials and toxic waste.
• Ability to interpret technical, safety and MSDS documentation as it relates to the use of chemicals, equipment and tools.
• Skills to develop, implement and conduct technical training and safety programs.
• Knowledge of approved safety devices and practices.
• Skills to review and interpret technical data related to trade, personnel forms, contract items, policies, etc.

Key Responsibilities

• 60% - Management of Operations
• 20% - Personnel Management
• 20% - Budgetary and Business Functions
  
  

Department Overview

Receives department/section assignments in the form of objectives and determines how to use resources to meet schedules and goals.
Recommends changes to policies and established procedures that affect custodial operations. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of industry best practices. Follows policy and safe operational policies in selecting methods and techniques for obtaining results.

POSITION INFORMATION

• Salary or Pay Range: $75000.00 - $135600.00- This position is subject to a departmental budgeted salary range of: $75,000/yr. - $105,300/yr.
• Salary Frequency: Monthly
• Salary Grade: Grade 22
• UC Job Title: CUSTODIAL MGR 1
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100% - Fixed
• Shift Hours: Days 5:00am-1:30pm or Swing 5:00pm-1:30am
• Location: Davis, CA.
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• Hybrid/Remote/Onsite: This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

This position is subject to Medical Surveillance procedures and review in accordance with Federal and State Laws and Regulations and University Policy. Must possess and maintain a valid California Driver's License. Participate in the DMV Pull Notice System. Work with or be in areas where hazardous materials and/or infectious diseases are present; including cleaning in close proximity to lab waste, animal and plant waste matter, radioactive waste, blood spillage, chemical smells, clean fecal matter from floors in rooms and public areas and to clean in close proximity to human cadavers or animal corpses. Must have blood borne pathogen and sharps disposal training. This is an exempt position. The workweek for full-time exempt employees is normally considered to be 40 hours; however, greater emphasis is placed on meeting the responsibilities assigned to the position than on working a specified number of hours. Exempt employees do not receive overtime compensation or compensatory time off or additional compensation beyond the established salary for the position. Work a non-standard work schedule that may include nights, weekends, or alternative schedules such as 80 hours in 8 or 9 shifts instead of 10. This position supports critical campus functions operating 24 hours per day, 365 days per year. To assure adequate support of these functions the employee may be required to participate in a rapid response program to facilitate timely return of staff to the campus as required to meet critical needs. This rapid response program may include requirements for the employee to inform the University how they can be reached during non-working hours, to carry University provided radios, cell phones, pagers or other telecommunications equipment which would facilitate communication between the campus and employee during non-work hours, or to accept rotating on-call responsibility which could periodically restrict the off-campus movements of the employee. Vacation usage by the employee is restricted during peak workload periods as required to meet the needs of the campus.

Special Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere

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