Campus Card Services Manager

Colorado School Of Mines
$58,656 - $63,000
paid holidays, retirement plan
United States, Colorado, Golden
Nov 18, 2024
Campus Card Services Manager Posting Number: JR105575 Location: Colorado Engineering a world of possibilities Join our dynamic team at Colorado School of Mines where you will play a vital role in enhancing campus life through the management of our campus card office within auxiliary services. As the Manager of the BlasterCard Office, you'll oversee the production and distribution of ID cards for our faculty, staff, students, retirees, and affiliates, as well as key cards for special events and summer camps. This position offers an opportunity to develop a comprehensive understanding of BlasterCard policies and procedures while utilizing cutting-edge software and hardware. We're looking for an enthusiastic individual with strong communication and customer service skills who is eager to collaborate with diverse stakeholders and proactively address questions and concerns. If you're ready to make a positive impact on our campus community, we invite you to apply! This works takes place on campus in Golden, Colorado. Primary Responsibilities Operations Manage the daily operation of the campus card program. Plan, monitor, and direct activities involving the campus card and maintain audit procedures consistent with university objectives. Establish customer service standards and effective procedures for system operation. Develop and maintain an advanced level of expertise in the application and use of state-of-the-art programs, software, and equipment that is essential to the campus card program and functions. Provide technical and organizational leadership for the acquisition and implementation of new hardware and software that affect the campus card program that interface with other university entities. Provide technical expertise in the operations of the campus card system. Identify strategic planning goals and new applications for development and implementation. Work with food service provider, Residence Life, and Bursar to develop, create, implement, and track all meal plans. Provide technical expertise and training for any new Point of Sale equipment and/or peripherals. Work with Event Services to develop, create, and issue Summer Conference cards that will allow for both access and meal tracking. Assist university departments with requests for customized/special use cards and additional services. Maintain Student Life access controls within the access system. Collaborate regularly with Access Services, ITS, Residence Life, and other campus partners to maintain processes, procedures, and software. Communicate regularly with various campus partners about updates, outages, or information about the campus card. Supervision Recruit, hire, and evaluate BlasterCard student employees. Manage and schedule hourly student staff. Administration Develop and prepare budgets for the campus card program. Purchase, secure, distribute and track usage of all necessary card production supplies. Provide operational, statistical, and financial reports and written recommendations as scheduled and requested. Create and analyze assessment data and initiatives for reporting and decision-making across the division. Minimal Qualifications Bachelor's Degree from an accredited college or university. Work experience may substitute for the bachelor's degree on a year for year basis. 3 years of experience in campus ID systems or related computer systems Analytical skills: The ability to collect, interpret, and use data to make decisions. Business-focused: The ability to identify strategies and techniques to meet organizational goals while adhering to financial and other business concerns. Communication: The ability to communicate verbally and nonverbally with colleagues, subordinates, and upper management. Leadership: The ability to guide the efforts of other professionals, such as software vendors and IT professionals. Organization: The ability to manage time, pay attention to detail, and work on multiple tasks simultaneously. Exceptional interpersonal and customer service skills. Preferred Qualifications Bachelor's degree in computer science and software engineering or related field. Aptitude for learning and using information technology systems and services. Salary and Benefits $58,656 - $63,000 Mines takes into consideration a combination of candidate's education, training and experience as well as the position's scope and complexity, the discretion and latitude required in the role, work location, and external market and internal value when determining a salary level for potential new employees. Colorado School of Mines offers a robust portfolio of benefits for all employees. For this role, that includes: Flexible health and dental care options Generous sick/vacation time: 13 paid holidays per year - including a week-long winter break for entire campus. Fully vested retirement plan on first day of employment, with generous employer contribution Tuition benefits (6 credits per year for employees, 50 percent discount for dependents) Free RTD Ecopass All Mines employees also have access to discount programs through the State of Colorado and free tickets for Mines Athletics home games, as well as access to the state of the art Recreation Center (fitness classes and training, swimming pool and more) and equipment rentals through the Outdoor Rec Center. We are proud to have recently opened an on campus daycare center. For more details about benefits at Mines, visit mines.edu/human-resources/benefits. How to Apply Applicants must: Complete an online application (personal information, demographic information, veteran status) Upload a resume or CV Upload a cover letter Candidates must be currently authorized to work in the United States. References will not be contacted until later in the selection process and you will be informed before that contact is made. Mines welcomes everyone to our team; please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). UPDATE: Application review will begin January 13, 2025, updated from November 18, 2024. Please apply by January 12, 2025 at 11:59 p.m. as applications may not be accepted after that date. It is the intent of Mines to comply with the applicable requirements of the Americans with Disabilities Act and the Americans with Disabilities Act Amendments Act of 2008, and their implementation rules and regulations, in support of equal opportunities for qualified applicants with disabilities to promote diversity and inclusion at Mines. To meet this goal, Mines will make reasonable accommodations during the employment selection process and within our working environment. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on our site as a result of your disability. You can request a reasonable accommodation by contacting our Human Resources team at hr@mines.edu or 303.273.3250 for assistance. Successful Completion of a Background Investigation is Required for this Position. About Mines & Golden, CO When the world looks for answers, the world looks to Mines. Colorado School of Mines is a top-ranked public university solving the grand challenges facing our society, particularly those related to the Earth, energy and the environment. Founded in 1874 with specialties in mining and metallurgy, Mines' scope and mission have continually expanded to meet the needs of industry and society. Today, we are the No. 38 public university in the nation, recognized for our innovation and undergraduate teaching in science, technology engineering and math (U.S. News and World Report, 2023). Mines graduates are change makers, boundary breakers and problem solvers. Since our earliest days, a Mines education has been and continues to be a transformational opportunity, with one of the strongest returns on investment out there for talented STEM students of all backgrounds. At the same time, Mines faculty members are pushing their fields in new directions, whether that's manufacturing, space resources, quantum engineering, carbon capture or more. Mines was recently classified as a R1 "Very High Activity" research institution by Carnegie, a notable feat for any university but particularly one of our size. That size - roughly 7,000 undergraduate and graduate students - also translates to a close-knit campus community, where employees have opportunities to get involved in multiple ways, continued professional learning is valued and everyone can make an impact. Community Alliance groups bring together employees for professional development, networking, cultural awareness and community involvement, and all Mines employees also have access to the wealth of activities happening every day on campus - nationally-renowned speakers, special events and Mines traditions like Engineering Days, just to name a few. And don't get us started on our hometown. We are located in the heart of Golden, Colorado --with its charming historic downtown and nearby hiking trails - and in close proximity to all that Denver and the Rocky Mountains have to offer. That includes the sunny, high-altitude climate and outstanding outdoor recreation opportunities that make the Denver area an ideal place to live, work and play. Are you looking for an inspiring, mission-driven workplace where you can contribute to solving the world's problems and educating the next generation of change makers? Are you an individual who values a diverse and inclusive community, where our different perspectives, experiences and cultures enrich the educational and work experience? Look to Mines. Equal Opportunity Colorado School of Mines is committed to equal opportunity for all persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed, marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these protected statuses. Mines' commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and workforce. Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines campus community and to address potential allegations of inequity or concerns for safety. Colorado's premier engineering and applied science university for 150 years and counting Apply online at https://mines.wd1.myworkdayjobs.com/en-US/Mines_Careers/job/Colorado/Campus-Card-Services-Manager_JR105575 jeid-fb86468f8b874548899e9fd27e71311f