Senior Case Manager, Outreach C3
 The People Concern | |
medical insurance, dental insurance, vision insurance, flexible benefit account, paid holidays, sick time, 403(b)
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 United States, California, Los Angeles | |
| 627 San Julian Street (Show on map) | |
 Nov 18, 2024 | |
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Senior Case Manager, Outreach C3
627 San Julian St, Los Angeles, CA 90014, USA * Los Angeles, CA, USA
Req #11302 Monday, November 18, 2024
Position: Senior Case Manager, C3 (Outreach)
Department: C3 DTLA (Skid Row)
Location: Downtown Los Angeles, CA - Skid Row, 627 S. San Julian Street, Los Angeles, CA 90014 Status: Full Time, Non-exempt (Hourly), Non-management Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc. SUMMARY
With the support of and in partnership with the C3 team, the Senior Case Manager, performs a variety of tasks to assist the most vulnerable and chronically homeless individuals in improving their safety and quality of life. The C3 program serves individuals living on the streets of Skid Row in Downtown Los Angeles.
The C3 street outreach program is part of a LA County approved strategy to combat homelessness. The goal of C3 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing, supportive services, and life-saving care. The Senior Case Manager provides harm reduction support and intensive case management for program members, and assists the C3 program staff in trainings and professional growth. The Senior Case Manager will assist the C3 program in being a leader in health-based harm reduction, and trauma informed clinical care for clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Train and support team members in utilizing harm reduction and motivational interviewing strategies to support the health and autonomy of clients.
2. Take an active role in agency level trainings/committees on harm reduction, health, and mental health, as well as documentation and time management support.
3. Encourage and promote an environment that is strength based to assist clients in meeting their individual goals.
4. Street outreach to identified homeless persons working with the team to engage in services and accept treatment from the program staff assist with the enrollment process as needed.
5. Provide support to team members on assisting clients in navigating health care systems, transitioning from streets to home, and accessing needed recourses in the community, with special attention to increasing harm reduction interventions.
6. Provide referrals to allied critical healthy living services for clients on caseload. Refer target clientele to appropriate services (e.g., health, mental health, interim housing, etc.), and collaborate on care.
7. Document and account for time spent on client contacts and activities in client record in accordance with agency and funder standards.
8. Maintain a current, thorough knowledge of ongoing developments and new techniques in the fields of substance abuse, mental health, and behavioral health community resources and utilize these to provide comprehensive, wrap-around services to clients.
QUALIFICATIONS
1. Bachelor's degree in related field preferred.
2. Minimum two years' experience as a case manager and/or a clinical work in a harm reduction-based setting.
3. Passion for working in a high tolerance Harm Reduction model with clients who have multiple barriers.
4. Computer literacy, including proficiency in Microsoft Word, Outlook and Excel
5. Detail oriented with excellent time management, organizational, written, verbal, and computer skills
6. Able to learn quickly and work effectively with a wide range of constituencies and with minimal supervision.
7. Will be required to drive to multiple sites within a day at times, picking up clients, items and helping with crisis situations. 8. Valid CA drivers license with proof of insurance is required. PREFERRED QUALIFICATIONS
1. Working knowledge of criminal justice system
2. Bilingual in English/Spanish a plus
3. Minimum 30 WPM typing speed
WORK ENVIRONMENT
1. Office environment with occasional field activities with Wellness participants and staff
2. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
3. May be exposed to elements like cold, heat, dust, noise and odor
4. May need to bend, stoop, twist, and sit throughout the day EXPECTED BEHAVIORS OF ALL STAFF
Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws. About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. Benefits & Perks
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