EdTech Specialist 3 - 131231

• This position has recently been accreted by TX union and will be a part of that union moving forward.

Educational Technology Specialist Are you a dynamic presenter and resourceful problem-solver that has experience working in a diverse community? Are you a self-starter that thrives on managing your own projects and tasks, and empowering world-class education with technology?Do you enjoy working with educators to find ways of meeting their instructional needs through the use of technology and staying up to date with the latest tools and practices in EdTech?If yes, this role may be a good fit for you.UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County. Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO). Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.

Equity, Diversity, and Inclusion are core values at UC San Diego and within Information Technology Services. Crafting a culture around these values allows us to more deeply connect with and appreciate our employees, students, and campus partners. Information Technology Services is continuously working to build a community where we all feel safe, empowered, and encouraged to bring our authentic selves to work. We do this not only because it is what's right, but because we know that diversity drives insight and innovation. We are proud to partner closely UC San Diego's Office for Equity, Diversity, and Inclusion, as their dedication to this mission helps us all to drive change.

As part of EdTech Support team, the Educational Technology Specialist will deliver technology tools and support to enable teaching and learning throughout UC San Diego. You will use your expertise with our learning platform (Canvas) and e-learning tools to find the right technology solution for faculty needs. You will also deliver group and individual training to departments for our entire suite of edtech services. This position will work closely with our multimedia services, classroom technology, and academic technology innovation teams to manage pilots for cutting edge technology. Serve as a campus liaison in support of these instructional tools, partnering closely with various academic and non-academic departments, Teaching and Learning Commons, and outside organizations in an effort to advance the mission of the department and university.

• Assists instructors using the Learning Management System, Canvas, and provides second and third advanced tier support for issues pertaining to educational technology.
• Applies skills as a seasoned, experienced professional to coordinate instructional technology services and pilots and high-quality delivery of customer service.
• Utilizes expertise with learning management systems and other third-party EdTech tools to connect the right technology solution based on faculty needs.
• Serve as a campus liaison in support of these instructional tools, partnering closely with various academic and non-academic departments, Teaching and Learning Commons, and outside organizations in an effort to advance the mission of the department and university.

• Bachelor's degree in related area and/or equivalent experience/training.

• Demonstrated experience with educational technology, including but not limited to Learning Management Systems (Canvas, Open edX), classroom response systems and LMS companion products. Skilled proficiency working with computers and office productivity software.

• Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.

• Thorough understanding of media production methods and equipment and ability to use this information to troubleshoot the most complex systems.

• Knowledge of computer, media, and networking technology.

• Experience with Learning Management Systems like Canvas or Open edX.

• Job offer is contingent upon satisfactory clearance based on background check results.

• Employee must be available to work evenings and weekends.

• Employee must be available to travel as required.

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.