Advisor - Residence Life Student Leadership

Texas Tech University
United States, Texas, Lubbock
Nov 20, 2024
Lubbock Advisor - Residence Life Student Leadership 39427BR University Student Housing Position Description Advises individuals and provides guidance services. This title will require an extended, descriptive title. About the University Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world. About Lubbock:Referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories. Major/Essential Functions Supervision (15%) Provide indirect supervision of Residence Life Office Student Assistants Provide indirect supervision through accountability of student leaders and residence life staff for administrative and related tasks Communicate effectively with direct supervisors regarding any concerns Administration (45%) Prepare, distribute and record minutes for assigned meetings Process and ensure accuracy of budget paperwork, travel paperwork, and additional administrative responsibilities in assigned areas Process hiring paperwork, onboarding procedures and maintain up-to-date rosters of staff and student leaders Conduct associated reference checks, drug tests, background checks and grade checks for assigned staff or student leaders Support, provide guidance for, and implement the Disney Customer Service model (SERVE TECH & SERVE USH) Utilize departmental databases and online systems for the management of University Student Housing and Residence Life operations Communication (20%) Provide internal and external customer service via the phone, e-mail and in-person Be knowledgeable of campus resources and refer students, faculty and staff as appropriate Communicate necessary information to internal and external stakeholders as needed Ensure accurate reporting and provide follow-up as necessary with student and parent concerns Departmental and Campus Support (20%) Support departmental initiatives within Residence Life including but not limited to In-Hall, Academic Initiatives, Recruitment & Training, Social Justice Education, Student Intervention, Student Leadership, and Summer Conferences Coordinate assigned reports including but not limited to monthly reports, time tracking, etc. Manage solicitation requests as assigned Provide administrative support to departmental initiatives as requested Develop and maintain relationships with all areas of University Student Housing including Housing Services, Administration and Business Services, and Residence Life Required Qualifications High school graduation or the equivalent plus five (5) years progressively responsible experience in a related area. Additional job related education may substitute for required experience on a year for year basis. Preferred Qualifications Desire to work in a highly administrative position; experience working in environments where customer service skills are utilized daily; previous experience working in Residence Life on a college campus or past experience working with college age students in a Higher Education setting preferred. Safety Information Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees. Does this position work in a research laboratory? No Required Attachments Cover Letter, Professional/Personal References, Resume / CV Job Type Full Time Pay Basis Hourly Minimum Hire Rate 17.09 Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan. Travel Required Up to 25% Shift Day Schedule Details M-F 8AM-5PM \| Evenings and Weekends During Peak Seasons Grant Funded? No Job Group Information and Records Clerks EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. Air Force Specialty Code 8R000, 83R0, 8A100 Army Military Occupational Specialty Code 79R, 79T, 79S, 79V Marine Military Occupational Specialty Code 8411, 4801, 4821, 8412 Navy Enlisted Classification Code 3766, 9587, 2199