Administrative Assistant ll - Primary & Specialty Care Clinics (DTLA)

Provide administrative and patient care support to our Primary and Specialty Care clinics in Downtown LA, including tasks such as:

• Assist in coordinating patient flow throughout the clinic, from registration to discharge.
• Work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation.
• Answering appointment lines and taking phone messages as appropriate, providing Physicians with quality messages.
• Get message to physician in appropriate manner whether by CareConnect, In-Basket, fax, e-mail or via pager.
• Return patient related messages as requested by physicians.
• Schedule new patient, consultation and follow-up appointments through the Care Connect appointment scheduling system.
• Collect and/or verify appropriate demographic, authorization and insurance information on all patients and record using Care Connect.
• ICAP Scanning/medical records request.

Salary Range: $25.60 - $36.33 hourly

Required:

• Ability to communicate professionally and effectively with physicians and staff in a high volume setting.
• Excellent organizational skills and ability to prioritize assignments.
• Skill in efficiently and accurately facilitating the appointment making process, including transportation arrangements and maintain sub-specialty physician schedules.
• Excellent interpersonal and communication skills to coordinate multiple appointments with staff from many clinical services at the UCLA Medical Center.

• Skill in using a PC with associated programs including Word, Excel, and Email.
• Knowledge of major medical insurance plans and types of coverage provided.
• Skill in demonstrating work experience with a database computer program.
• Knowledge of medical terminology.