Human Services Program Representative 1

Do you enjoy working in a fast-paced environment and utilizing a variety of leadership skills? Are you someone who thrives on collaboration and being part of a team? If you answered yes, a Human Services Program Representative 1 position in the Office of Child Development and Early Learning (OCDEL) may be the perfect fit for you. This role offers an exciting opportunity for individuals with a passion for children and a desire to ensure they learn, grow, and play in safe and healthy environments. As a member of our team, you will be at the forefront of regulatory and policy changes that impact children and families throughout the Commonwealth of Pennsylvania. You will provide highly complex and comprehensive programmatic and compliance monitoring and technical support to the certification team within the Bureau of Certification Services, as well as to parents, child care providers, and other state agencies and business partners. Join our team today and make a difference in the lives of children and families in Pennsylvania!

As a Human Services Program Representative 1, your role will be to ensure the bureau maintains compliance with state and federal requirements, Department of Human Services policies and protocols, and effective management practices. You will also play an active role in the development and maintenance of policies, procedures, and systems to support the bureau's operations. Serving as a liaison between OCDEL's regional offices and department headquarters, you will provide technical support and monitor performance standards for the Bureau of Certification Services.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment (37.5 hours per week)
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. You are required to report to the Harrisburg office at least once a month and as otherwise directed by your supervisor. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the Forum Building in Harrisburg.
• Travel: You must be willing to travel, including overnights. Travel expenses will be reimbursed.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  1. your score may be lower than deserved.
  2. you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.