Operations Support Specialist

Charlie's Produce - Who We Are

Charlie's Produce is a privately owned wholesale produce company. We are the largest privately owned produce wholesaler on the West Coast, and we are growing. The secret to our success in this industry is PEOPLE! We strive to hire the best and we reward them with a working environment that fosters loyalty, stability, innovation, and growth. Charlie's was founded in quality, and we are proud that it is still our focus.

With a team of dedicated people who are passionate about food, supply chain, and their community we are looking for like minded individuals to help further our goal to enhance our communities through quality produce.

What we offer:

An amazing company culture!
• Medical/Dental/Vision on the first of the month following hire.
• ESOP (Profit Sharing) and 401(k).
• Paid vacations, paid holidays.
• Pre-tax commuter benefits
• Coverage under State Sick Leave.
• 100% Prepaid College Tuition for employees and their dependents.
• Employee assistance program (EAP).

Additional Compensation Details:

• $20.00 - $23.00 per hour Dependent on Experience and Location of Role
• Potential 90-day performance-based raise
• Yearly review with possibility of increase based on performance and tenure

Shifts:

Must have flexibility to cover vacations and holidays as needed.

Job Description:

This position contributes to Charlie's Produce success by accurately preparing and verifying the paperwork for outgoing drivers' books and efficiently processing paperwork for our will-call customers. A good portion of the work is customer-facing, and members of the team will also handle answering customer phone calls, helping customers with questions about their account, accurately entering customer orders into the order system, and forwarding customers to the correct resource to get the help they need. Lastly, the team assists our warehouse operations teams function with printing pick tickets, order maintenance, and invoicing as needed.

Required Skills and Experience:

• Must have proficiency with MS Office, specifically Excel.
• Must have excellent written and verbal communication skills.
• Ten Key by touch / 5,000 key strokes per hour.
• Ability to be flexible and multi-task in a fast-paced environment.
• Ability to problem-solve issues as they arise.

Preferred Skills and Experience

• At least 1+ years of previous data entry experience.
• Previous experience with entering customer orders into a database.

Supplemental Information

This employer participates in E-Verify and will provide the Social Security Administration and if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

We do not provide H1-B sponsorships at this time.

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities as well as physical work location within the state.

For additional protected privacy information please visit: Privacy Policy | Charlie's Produce (charliesproduce.com)

Charlie's Produce is an Equal Opportunity Employer.

As an essential employer and key contributor to our community's food distribution chain, we will follow all state and federal guidelines on vaccination mandates, allowing for an accommodation for those that qualify.

Visit our Employment Page for more details or to view our privacy center: https://www.charliesproduce.com/careers/

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