Administrative Coordinator | Workforce Learning & Development

When you join The Home for Little Wanderers, you join a team of professionals dedicated to creating better, brighter futures for kids.

For over 200 years, The Home for Little Wanderers has helped build stable lives and hopeful tomorrows for vulnerable children and their families. Our 25+ community-based and residential programs serve thousands of at-risk youths from birth to age 26. Many of these children have experienced abuse, neglect, trauma, or a disrupted family life. As the oldest child welfare agency in America, we provide them with safe surroundings, permanent loving relationships, and a secure path toward a better, brighter future.

To learn more about the incredible impact our employees have on the lives of children and families, click here: https://www.youtube.com/watch?v=DXedSArtYbg

About the Role

The Administrative Coordinator is a vital contributor to the smooth functioning of the Workforce Learning & Development department, offering a broad range of support to team members and assisting with special projects. This team is a small, dynamic, and diverse team of individuals who are dedicated to the provision of a high level of service to the agency and its employees. This role involves preparing and formatting reports, spreadsheets, correspondence and overall organization of training documentation and records. Communication with agency-wide employees is critical in this role to help organize and support ease of access to necessary training to provide high level clinical services to the youth and families served.

Under the guidance of the Director, the Administrative Coordinator may research and help implement administrative policies and procedures and contribute to the development and execution of strategies that align with the department's goals. The role will involve the management of departmental databases, generation of reports, tracking of monthly department expenses/billing, and assistance with other projects that involve collaboration with external partners and other internal departments to help initiatives come to life. Maintaining office organization remotely is another key responsibility, which includes scheduling, tracking assignments, and managing tasks that sustain day-to-day operations of the department. In-person receptionist duties, such as welcoming visitors warmly and managing mail and deliveries, copying, maintaining supplies are also part of the role, as needed.

This position is ideal for someone who is skilled at organization, enjoys collaboration, and can anticipate and solve problems in a dynamic and professional environment that supports a mission of helping youth and families.

How You Will Be Making a Difference

• Provide word processing, Excel spreadsheet and other computer and administrative support in the preparation of reports, documents, and forms. Under the direction of manager, compose memos and letters
• Provide general office organization by coordinating schedules, monitoring progress of assignments and performing routine tasks to ensure continuity of operations
• Under the direction of manager research, develop, and implement administrative policies and procedures of tasks
• Work as part of team to develop effective strategies to implement objectives
• May be asked to manage departmental/program data base and be able to create reports from that data base
• May handle petty cash and some monthly billing and/or time sheet reporting
• Work with outside partners to provide administrative support if needed
• Perform receptionist duties when needed, including greeting all visitors in a friendly and professional manner and informing staff of visitor arrivals
• Sort and distribute manager incoming mail and receive deliveries
• Assist with mailing, preparation of materials, copying, faxing and distribution
• May order and maintain office supplies
• May troubleshoot minor problems with office equipment including printers, fax machines, postage machine, and copy machine

Education and Experience

• Associate degree required; Bachelor's degree preferred
• Two years of administrative experience required
• Must have excellent oral and written communication skills
• Must be highly proficient with all Microsoft Office applications and Internet Explorer, with the ability to learn new software applications

Valuing Diversity

We are committed to excellence in diversity, equity, and inclusion, while simultaneously creating a culture that supports those values. We believe the differences we bring enhance our ability to provide exceptional service and care to diverse children, families, and communities. Moreover, diversity, equity, inclusion, and belonging align with our values and our mission to help vulnerable children and their families build permanent, positive change.

What The Home Can Offer You

In addition to the chance to make a lasting impact on the lives of the youth we serve, The Home for Little Wanderers offers competitive salaries and a comprehensive benefits package including:

• Generous time off including earned time, plus 11 holidays and 5 sick days
• Health and Dental Insurance that is effective immediately upon hire
• Extensive training to new staff
• Tuition reimbursement of up to $2,400 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!