Temporary Textbook Department Associate, Cornell Retail Services

The Cornell Store seeks a detail-oriented and customer-focused individual for a one-month temporary, non-benefits eligible, position starting January 6th in our Textbook Department.

This role involves assisting students, faculty, and staff with textbook orders, organization, and general department operations during the busy back-to-school period. A successful candidate will provide excellent customer service, support inventory management, and contribute to maintaining an efficient, organized department.

Hire Rate: 16.25 /hour

Schedule: Monday through Friday, 9:45 am-6:15 pm. Some weekends may be required. Schedules may be subject to change depending on Department needs.

General Responsibilities:

• Customer Assistance: Assist students and faculty in locating and purchasing textbooks. Provide information about textbook availability, pricing, and options (new, digital,).
• Inventory Management: Help receive, organize, and shelve textbooks. Assist with stock checks and ensure books are displayed in an orderly manner.
• Department Cleanliness and Organization: Maintain the cleanliness and orderliness of the textbook department, ensuring books are properly shelved and displays are neat and inviting.
• Team Collaboration: Work closely with other campus store staff to ensure smooth operations and high-quality customer service during peak times.

We value your ability to:

• Drive a positive customer experience by building relationships, sharing product knowledge, and providing solutions to our customer's needs
• Greet and welcome customers into the department
• Work successfully as part of a team
• Be dependable in your attendance & punctuality as well as flexible in your schedule based on business needs.
• Demonstrate excellent communication skills

Qualifications:

• Must have a pleasant personality, excellent customer service skills, and enjoy working with the public.
• Moderate computer/systems competency
• Excellent oral and written communication skills
• Ability to occasionally climb ladders
• Ability to lift and/or move up to 50 pounds as needed
• Ability to stand for long periods
• Prior retail sales experience is helpful but not required.

No relocation assistance is provided for this position. Visa sponsorship is not available for this position

Students are not eligible to apply to this position. For student worker positions, please visit: https://studentemployment.cornell.edu/jobs/find-a-student-job

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

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