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Front Desk Assistant

Goodwill Industries of Lower South Carolina (Palmetto Goodwill)
United States, South Carolina, North Charleston
2150 Eagle Drive (Show on map)
Jan 03, 2025


Serves as front-desk attendant for internal and external contacts in the evening and weekend hours. Provides general office support. Greet customers, answer telephone, provide directions or information and solve routine issues. Assists community groups using meeting facilities with their onsite meeting needs.
Essential Duties and Responsibilities

* Demonstrates commitment to organizational values of Integrity, Collaboration, Attitude, Respect and Excellence. (I-CARE Values)

* Provides amazing customer experiences to all internal and external customers. (ACE Values)

* Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.

Essential Duties and Information

* Communicates routine and general information by phone or in person to staff, customers, and/or public about standard services, processes and procedures using prescribed or established guidelines.

* Performs routine office support functions as requested by various Palmetto Goodwill departments.

* Maintains building security by issuing visitor badges and managing visitor sign-in.

* Maintains a safe and clean reception area.

* Ensures the building is vacated and the alarm is armed each evening at departure.

* Maintains continuity among work teams by documenting and communicating actions, rules, and regulations.

* Contacts the police department when potential theft, violence or threat of violence is observed.

* Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor and other regulatory standards.

* Performs other job-related tasks and duties as assigned.



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