Data Governance and Knowledge Management Analyst

Role Description

POSITION SUMMARY

As the world leader in animal health, Zoetis seeks to integrate Data and Analytics with its diverse portfolio of animal health products to create additional value to customers and enhance overall customer experience.

Over the last four years Zoetis created a new Data and Digital Platform (DDP) and associated Data Platform team, to drive a step change in the company's ability to harness data, particularly data generated by the expanding portfolio of Digital Products, to generate disruptive data insights for our customers and colleagues. More recently we have started to rollout innovate AI tooling and business solutions.

Having successfully delivered on original objectives, this new role within the Data platform and Architecture Team will have the opportunity to lead the implementation of best practice approaches to Data Governance, Knowledge Management and Data Discovery and to democratize data across Zoetis.

This role will develop domain expertise, identifying where data resides, understanding its nature, pinpointing key contacts, and optimizing access and usage. Additionally, this role will support colleagues across all levels in orchestrating governance and knowledge management activities.

POSITION RESPONSIBILITIES

Governance Responsibilities

• Harmonise governance, stewardship, and custodian activities, within Data Catalyst Team and in wider organisation.
• Work with Data Stewards to identify governance or data quality issues, serving as a point of escalation for any issues including initiating resolution and/or improvement initiatives. Monitor and assess data quality metrics and prepare reports on findings.
• Work with Compliance, Security and Privacy functions to ensure data governance and active protection comply with relevant policies, including regular reviews.
• Work with Data Governance Lead in coordinating engagements (workshops, council, etc.) and managing agreed actions.

Knowledge Management & Discovery Responsibilities

• Work with various parties, ZTD, Business and other stakeholders to create and maintain a comprehensive Data catalogue/Marketplace of Zoetis data assets,
• Act as catalogue/ marketplace administrator from day-to-day operations perceptive and manage associated processes and liaise with technical resources for tooling issues.
• Ensure data owners, stewards/custodians are assigned with responsibility for maintenance and ensure data entries are accurate, up-to-date, and easy to find/navigate.
• Facilitate user access to the catalogue and Day to Day assistance with data discovery or cataloguing queries.
• Provide training on catalogue use and creation of 'How to' documentation.
• Ensure data definition standards and processes and are understood and adhered to
• Help identify all the data elements, source information inventory and usage guidelines that are relevant to a system or project.
• Document the relationships between elements, establish business rules, and capture required metadata (manually or automated).

Data Democratization Responsibilities

• Collaborate to develop own knowledge of data and access procedures, and provide expertise in enterprise data domains, including data model/relationships and technology toolsets and methodologies.
• Continuous remove any barriers to adoption of DDA Data product by providing data discovery and access assistance.
• Collaboration with Data Engineering: to understand data collection, storage, data processing and data product offerings for consumption.
• Collaborate with Data architects regarding data lineage, master data management, data modelling & design, meta-data, and data security.
• Work closely with business and SMEs to understand business data needs and challenges, understand available data and help translate complex data structures into understandable insights and assist Data analysts to leverage data platforms.
• Work with Product Managers to market and enhance features of Data Products

EDUCATION AND EXPERIENCE

• Degree in Business, IT or Hybrid discipline.
• 5+ years' experience in Data Governance and/or Data Management, either in operational, analyst, architect or consulting roles.
• Proficient in data management concepts and best practice and have a strong understanding of all aspects of data governance, including data quality management, metadata management and tools, ETL data processing, data architecture (including semantic modelling), and data management and platform technology.
• Strong problem-solving, analytical, and communication skills.
• Strong strategic thinking and ability to align data initiatives with business objectives.
• Analytical thinker with high level of intellectual curiosity, external perspective, and innovation interest e.g. AI.
• Business acumen to address specific data challenges, and balance technical excellence with pragmatic business solutions.

Desirable

• Understanding of pharmaceutical industry processes and familiarity with regulations.

TECHNICAL SKILLS REQUIREMENTS

Some technical experience desirable but not essential.

• Experience with use of Data Governance, Data Catalogue or Data Marketplace tools
• Some technical experience in data engineering or software engineering.
• Experience with SQL and data manipulation languages, and ETL/ ELT development.
• Experience with data visualization tools and techniques.
• Familiarity with Project management and agile frameworks
• Knowledge Azure Databricks and Microsoft Azure services
• Knowledge of data modelling techniques (dimensional, relational, NoSQL)
• Expertise in designing and implementing data semantic layers.
• Familiarity with machine learning open source programming languages such as R or Python and AI concepts
• Knowledge of data security best practices

PHYSICAL POSITION REQUIREMENTS

Travel 0-10%

The following base pay range reflects the anticipated base pay for this position if a selected candidate were to be located in (California), (NJ Remote), (NY Remote), or (Washington). Base pay may vary based on location and
other factors.

Base Pay Range: $96,000-$148,000

We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and

retirement savings benefits along with paid holidays, vacation and disability insurance.

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.