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Assistant Banking Center Manager - Newark Downtown Office

Park National Corporation
United States, Ohio, Newark
50 North 3rd Street (Show on map)
Jan 07, 2025
Description

RESPONSIBILITIES



  • Serve customers, prospective customers and bank associates promptly and professionally and in full accordance with Park Promises and Serving More standards.
  • Ensure established branch policies and procedures are followed in accordance with Bank guidelines.
  • Execute retail banking initiatives and strategies through consultative relationship management
  • Act as advocate of digital product adoption for customers and internal support for branch associates.
  • Responsible for Deposit Account origination and maintenance, including but not limited to Retail Deposit Accounts, Digital Products and Services, small business deposit accounts.
  • Mine customer relationships for consumer lending opportunities, be familiar with and promote lending products, and originate Consumer Loans.
  • Responsible to make product referrals to other Lines of Business and subject matter experts. Be an active member in a team of associates serving the customer.
  • Actively work with branch manager and leadership to promote the bank within the market area.
  • Individually and if applicable, as a manager, participate in identifying, measuring, monitoring, controlling and mitigating departmental and enterprise-wide risks.
  • Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks
  • Deliver a consistent, high level of service within our Serving More standards
  • Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
  • Interview and select candidates for openings, set goals for associates, assign tasks/duties, conduct on-the-job training, develop associates' skills and encourage growth, prepare disciplinary write-ups as appropriate, prepare and conduct performance reviews and make recommendations for salary adjustments, approve timecards for 5+ FTEs and other duties associated with managing a staff
  • Must be available for periodic community-based or networking events on evenings or weekends as needed
  • Other duties as assigned


COMPETENCIES



  • Interpersonal/Customer Service Skills
  • Written and Verbal Communication
  • Ability to understand and follow directions
  • Adaptable to change
  • Basic Computer Skills
  • Ability to influence others
  • Organizational Skills/Detail Oriented
  • Able to Multi-Task or Juggle Priorities
  • Leadership/Management Skills
  • Ability to build collaborative relationships
  • Ability to develop or mentor others
  • Ability to work as part of a team
  • Analytical Thinking
  • Problem/Situation Analysis
  • Ability to work Independently



PHYSICAL REQUIREMENTS
this position mist be able to remain in a stationary position a minimum of 75% of the time, constantly operate a computer, and be able to be in contact communication with customers and coworkers to discuss and observe account information in order to exchange accurate information.

EDUCATION - CERTIFICATIONS - WORK EXPERIENCE
High School Diploma or Equivalent required
2 - 4 years of experience in banking field required
Associates or Bachelor's Degree in Business, or other business-related field of study
Minimum 1 year of supervisory experience preferred.

SCHEDULE
Expected working hours for this position are Monday through Friday 8:30am - 5:15pm and Saturday 8:00am - 12:15pm. This position is hourly and full-time. A minimum 37.5 hours is required to maintain eligibility for full-time status. Generally, this position will require 37.5 - 40 hours per week. The average number of Saturdays per month is 2-3.

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