Renewals Lead - Annuity Services

**REMOTE Opportunity - Candidates MUST be geographically located within the contiguous United States**

As a Renewals Lead, you will be responsible for leading the effort renewing a book of services business for an assigned area-level sales territory. You will have responsibility for managing, growing, and facilitating timely execution of the renewals business, for an assigned group of renewals, in alignment with the overall Renewals team strategy.

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.

The essential functions of this position include:

• Facilitate and support adoption of renewals strategies within assigned area
• Develop and maintain a close and effective working relationship with field sales
• Engage directly with clients to lead the renewals process and facilitate timely completion
• Lead renewal program adoption within assigned area
• Work closely with Sales to align priorities and lead full team collaboration
• Achieve or exceed your monthly, quarterly and annual sales goals
• Learn ePlus products and services, with emphasis on the various types of support options and services available by manufacturer
• Execute various campaigns defined each quarter in conjunction with vendor focus & promotions
• Update required sales funnel and customer data bases in a timely manner
• Master all internal sales processes, systems and procedures

• Bachelor's Degree or equivalent with 1-3 years of inside sales / renewals / account management experience
• Must be proficient in Microsoft Office Suite (Excel, Outlook, Word)
• CRM knowledge (some experience with a forecasting/quoting tool strongly preferred)
• Ability to communicate effectively with high-level decision makers and field sales members
• Self-motivated, results-oriented team player with strong interpersonal skills for building long-lasting relationships
• Ability to work independently and quickly learn the fundamentals of account management
• Ability to quickly learn technology tools and maintenance support solutions by vendor and communicate the benefits to clients over the telephone

The base salary range for this position at commencement of employment is expected to be between $19.23 and $28.85 hourly; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions and discretionary bonuses, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. ePlus Benefits highlights can be viewed here.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Notice to Recruiting Agencies: ePlus only accepts unsolicited resumes when presented directly by a candidate. Unsolicited resumes submitted to ePlus from any other source will be considered ePlus property, and will not qualify for any placement or referral fees. ePlus will only pay such fees in connection with a valid written agreement between ePlus and the referring agency, and then only after providing advance written approval to the referring agency to submit resumes in connection with a particular opportunity.

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

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