Consumer & Home Equity Lending Specialist

Recognized by the city of Alexandria as a Gold Employer, State Department Federal Credit Union is committed to providing the very best in opportunity and professional development. Headquartered in Alexandria, Virginia with assets exceeding $1 billion dollars, we recognize that our people make it happen.

We are dedicated to attracting and retaining top talent to ensure our continued success. Our legacy of exceptional service not only reaches the members we serve, but SDFCU employees. Through internal training and workshops, professional strengths are cultivated, and employees are given opportunities for advancement. Do you have what it takes to join our dynamic team? Enjoy competitive salaries, outstanding Health, Dental and Vision insurance within the first 30 days of service, matched 401(k) plan with 4% SDFCU contribution, tuition reimbursement, and monetary travel compensation.

Benefits and Perks of Working at State Department Federal Credit Union Include:

Diversity and Inclusion: Work in an environment that values and respects all team members.

Paid Holidays: Enjoy 12 paid holidays a year, including your birthday.

Flexible Work Options: Potential work-from-home options after the introductory period.

Generous Paid Time Off: Ample vacation and personal days to maintain a healthy work-life balance.

Tuition Reimbursement: Support for your ongoing education and career development.

Commute/Parking Incentives: Financial incentives for your daily commute.

Comprehensive Insurance: Access to excellent medical, dental, and vision insurance packages.

Gym Reimbursement: Stay healthy with our gym membership reimbursement program.

Team Bonding: Participate in company and team bonding events that foster a collaborative work environment.

Join us at SDFCU and be part of a team that values excellence, innovation, and professional growth.

Essential Duties and Responsibilities:

1. Process and transmit completed loan packages through the lending system (MeridianLink).
2. Disburse home equity loans and verify post-closing documents.
3. Maintain current knowledge of home equity lending programs and handle member inquiries.
4. Track and reconcile fees associated with loans.
5. Provide backup for Consumer Loan Processors during high volume periods.
6. Review and complete loan applications, ensuring compliance with regulations and internal policies.
7. Communicate with members to address loan conditions, approvals, or denials.
8. Participate in departmental meetings and recommend procedural improvements.
9. Work a rotating Saturday schedule and attend special offsite events as required.

1. Associate degree or an equivalent combination of education and experience in a related field required
2. Minimum of two years of experience in real estate closing/post-closing and consumer lending processing preferred
3. At least two years of customer service experience with proven sales and service skills
4. Familiarity with Microsoft Office products, MeridianLink, and Episys preferred
5. Strong understanding of lending laws and federal regulations governing mortgages, consumer loans, and credit cards
6. Excellent oral and written communication skills
7. Strong organizational abilities with keen attention to detail
8. Demonstrated ability to multitask and work efficiently in a fast-paced environment
9. Ability to work independently and use sound judgment to prioritize tasks effectively
10. Demonstrated success in meeting production goals and maintaining high-quality standards