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Service Technician 1

Epiroc USA LLC
tuition reimbursement, 401(k)
United States, Arizona, Tucson
Jan 02, 2025


United in Performance. Inspired by Innovation.

Location:

Tucson, AZ

Work Type:

This position onsite in our shop. Expected work hours are 6am-4pm Monday-Friday.

Sponsorship & Relocation:

This opportunity is NOT approved for Visa sponsorship and only candidates who currently have the right to work in the United States of America will be considered.

This opportunity DOES NOT provide relocation. Only local candidates will be considered.

Mission:

At Epiroc USA LLC, our Parts and Services (PSD) Division provides a broad range of services with the aim of maximizing customers' productivity. We focus on spare parts supply, professional service, support solutions and training.

Service Technicians provide timely service support for preventative maintenance, equipment troubleshooting & repairs and monitoring/testing that result in minimizing downtime, reducing costs and promoting our service and product capabilities.

The work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles and outdoor weather conditions. Noise protection is required in this role. Service Technicians are occasionally exposed to high, precarious places, toxic or caustic chemicals and the risk of electrical shock. This position is considered Safety Sensitive.

Responsibilities:



  • Perform routine preventative maintenance, troubleshooting and repairs on all Epiroc products in accordance with manufacturer recommendations
  • Run diagnostics on malfunctioning equipment, determine possible causes and initiate repairs
  • Ensure the appropriate tools and equipment are on-site and properly maintained
  • Promote and practice proper safety procedures and the correct use of personal protective equipment at all times
  • Test and document proper operating parameters
  • Track associated costs or data from all testing to ensure completion
  • Communicating service and other relevant activities to the Service Coordinator in a complete and timely manner
  • Maintaining courteous and professional demeanor and communication with customers and internal staff at all times


Requirements:



  • The successful candidate should have a minimum of a Certificate of Completion from a Technical or Trade School or 3 years of related experience and/or training
  • Maintain required US Department of Labor, Mine, Safety & Health Administration Training Certificates, or agree to complete the training program(s) needed to acquire the Training Certificates
  • Maintain a valid driver's license; a good driving record is required
  • Demonstrated expertise with industrial/commercial fluid power and low voltage electrical control systems
  • Successful candidates must be able to sit for extended periods if needed, use hands to feel, reach with hands and arms and talk or hear
  • Travel is required in this position



Benefits:




  • Benefits eligibility begins the 1st of the month after start date
  • Health care eligibility - including medical, dental, vision, prescription and telemedicine
  • Wellness program
  • Employee discounts
  • Short and long-term disability insurance
  • Life and AD&D insurance
  • Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
  • Employee Assistance Program
  • 401(k) plan
  • Direct deposit
  • Tuition reimbursement program
  • Paid Vacation



Life at Epiroc:

We are Epiroc, a leading productivity partner for the mining and infrastructure industries. By joining Epiroc, you can expect an atmosphere of creativity and innovation, 'Dare to Think New.' With innovative technology, we develop and produce innovative drill rigs, rock excavation and construction tools. The company was founded in Stockholm, Sweden and has passionate people supporting and collaborating with customers in more than 150 countries.

Employment at Epiroc Drilling Solutions LLC is "at-will," which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager or executive of the company, other than the General Manager in a signed writing, has any authority to alter the foregoing. Signature of this document serves as acknowledgment of receipt and does not create a contract of employment.

Epiroc Drilling Solutions LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.

United. Inspired.Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders. We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere. Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries.

This job posting will remain open until the position is filled.

Learn more atwww.epirocgroup.com




Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epirocgroup.com.




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