Assistant Recreation Supervisor - Stephen G. Terrell Recreation Center

HIRING RANGE: $1,739.02 - $2,130.36 Biweekly

FULL SALARY RANGE: $1,739.02 - $2,521.70 Biweekly

With over 100,000 residents, the City of Allen is a dynamic and welcoming community. The City of Allen's strong economy, diverse population, great educational institutions and quality of life makes it the ideal place to work, live, and play. The City of Allen has something to offer for everyone. The City's Mission, is "To achieve excellence in managing development of the community and in providing city services so that conditions of living and public confidence are continually enhanced".

• People First - Giving priority to others
• Respect - Treating others with courtesy and dignity
• Integrity - Serving with honesty, trust and hard work
• Deliver - Following through on commitments while exceeding expectations
• Excel - Creating an innovative and improving work environment

The purpose of this position is to provide opportunities for recreational activities and customer service to patrons. This is accomplished by planning, developing, promoting, and implementing recreation programs of a wide scope. It is also accomplished by providing and ensuring a high level of customer service which greets and interacts with customers, registers patrons for programs and memberships, and responds to customer concerns or suggestions. Other duties may include providing various forms of administrative service, scheduling, assisting with special events, the ability to work in a team environment, and interfacing with other City employees and citizens. This position provides direction to other employees.

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Coordinates recreational activities by planning, developing, implementing and evaluating programs in the division, recruiting and retaining professional service providers, marketing, processing payment of professional service providers, and assisting in staff scheduling and time entry in the absence of the supervisor.
  
• Provides various forms of customer service by providing a safe and welcoming environment, greeting customers, answering questions, responding to concerns, inputting information into computer system and by distributing equipment to members and guests.
  
• Provides various forms of administrative service by monitoring equipment safety, inspecting facility for safety and cleanliness, supervising patrons, providing first aid as needed, assisting in membership and class sales, conducting orientations, scheduling of facility space, maintaining records, providing documentation for budget preparation and monitoring the progress of facility financial goals and business plans.
  
• Provides direction to other employees by serving as Manager on Duty as assigned, trains and assists with staff training, coaching, mentoring, and selection of staff.
  
• Plans and assists with special events by facilitating coordination of events, providing services as required by the type of event, assisting with event set-up and break-down and attending and supervising special events.
  
• May develop, plan, and implement revenue-generated recreation program activities, sessions, leagues, and competitions by developing schedules, program descriptions and acquiring instructors. Develops or assists with scheduling of facilities and or teams, and assisting in the delivery of services.

Education & Experience
Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:

• Bachelor's degree plus one (1) year of relevant work experience.

• Valid Texas Class C Drivers License
• CPR/Frist Aid Certification or ability to obtain within 30 days of employment.

• This position requires the ability to work a flexible schedule that includes working evenings, nights, weekends and some holidays.

Reading

Intermediate - Ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.

Math

Basic - Ability to perform the four basic arithmetic operations. Ordinarily, such education is obtained in elementary school up to high school. However, it may be obtained from experience and self-study.

Writing

Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.

Managerial

Receives general directions. The employee normally performs the job by following established standard operating procedures and/or policies. The employee may choose the appropriate procedure or policy. Performance is reviewed periodically.

Supervisory / Organizational Control

Work requires functioning as a lead worker performing essentially the same work as those directed, and includes overseeing work quality, training, instructing, and scheduling work.

Complexity

Work requires analysis and judgment in accomplishing diversified duties. Requires the exercise of independent thinking within the limits of policies, standards, and precedents.

Interpersonal / Human Relations Skills

Discussion Very Frequent: More than 51% of work time.