Account Executive

ClarkDietrich
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Ohio, Warren
Jan 08, 2025
Are you interested in working for a company that fosters growth opportunities, community involvement and a team oriented atmosphere? ClarkDietrich fosters a work-life balance and offers competitive compensation and benefits. Join a team that is STRONGER THAN STEEL, by applying to become an CDH Account Executive at our CDH Plant facility in Vienna, OH. SUMMARY Coordinates the entire order process from point of purchase through shipment. Works closely with customer base, territory manager and sales manager in communicating lead times, quotes and market information. Responsible for specific geographic area and customer base within that area. ESSENTIAL DUTIES AND RESPONSIBILITIES Serves as customer contact for all Order Management o Builds and maintains customer relationship o Initiates production cycle by receiving and entering orders for production o Reviews pricing &product for accuracy o Works with the V.P. of Sales to meet or exceed company metrics o Coordinates & schedules daily shipping schedule o Advises customer of ship dates and times, schedules daily truck schedule with accurate delivery dates, follow up to assure on time delivery Serves as customer contact for all Quote management o Enters quotes with pricing guidelines o Faxes or emails quotes to customers and sales reps, follow up on current quotes o Tracks and follows up on quotes Establish a means of regular contact with customers and record market information o Establishes regular calling patterns to customer base & logs significant discussions in CRM) o Communicates pertinent information to CDH management staff Other Responsibilities Include: o Expected to cold call and prospect for new customers o Resolves sales adjustments (credits)m coordinates returns/pick ups, logs necessary incident utilizing CRMs o Maintains and updates customer contact information o Attends regularly scheduled sales training meetings o Limited travel to assigned territory QUALIFICATIONS Strong communication, customer service, and organizational skills Detail orientated Able to work in a team environment Excellent Microsoft Office Skills Strong interest in continuous improvement Ability to work with offsite locations to resolve problems Strong work ethic EDUCATION AND/OR EXPERIENCE Bachelor's degree preferred 2+ years experience selling in a manufacturing environment. REASONING ABILITY Ability to analyze complex issues. WORK ENVIRONMENT Office CLARKDIETRICH BENEFITS INCLUDE Full benefits package (Medical, Dental, Vision, Flexible Spending Accounts and Life Insurance) 401(k) with company match Monthly Incentive Paid Time Off Tuition Reimbursement Professional Certification Reimbursement Program Community Service Day