Quality Engineer

Vitro, North America's largest manufacturer of architectural and automotive glass is currently seeking a Quality Engineer for their Carlisle, PA location. At our manufacturing facilities, we value continuous learning, innovation and safety. We want this career to benefit you and we will do as much as we can to develop you professionally. The Quality Engineer supports the activities of the plant Quality department and coordinates effective process control activities to ensure conformance to customer, division, and plant quality standards plus government regulations. The incumbent provides objective evaluations of process performance and product quality and contributes to achievement of plant quality goals. S/he supports the Quality Manager on ISO/TS 16949 compliance audits and other audits and supports plant quality, safety and environmental goals in this role.

The Quality Engineer reports directly to the Plant Quality Manager and will work closely with the Carlisle, PA staff to drive plant results as a team.
This position supports to the QC Manager and the activities in the Quality Control Department by accumulating and analyzing quality data of in-process and out-going production. Quality Engineers support the Quality Department with necessary documentation, charts/graphs, and supports customer activities.
Establishing and maintaining current and long range quality objectives for the plant is standard work; as well as designing Quality Control Systems and developing improvements for existing systems through the application of experience and acquired knowledge. In addition, the Quality Engineer will use the developed quality standards and technology of the Company with respect to costs, product quality, and customer service. This position is in frequent contact with the Quality Manager, Plant Manager and Shift Supervisors concerning quality procedures, product quality levels, as well as customer response. It is imperative the Quality Engineer exercise professionalism, communication, and teamwork daily.
The Quality Engineer leads analysis of field complaints, inspects field returns, and makes periodic visits to customer facilities as necessary. They will be the support for all compliance audits required.
Managing in-plant Certification testing programs and evaluating results to assist in problem-solving and product improvement in cooperation with the Production Departments is required in the role. The Quality Control Department works with the Production Department to evaluate borderline quality characteristics and render assistance based upon thorough knowledge of product specifications and customer requirements.
Based upon the Quality Engineer's knowledge and judgment of the circumstances and the conditions existing at the time, he/she has the responsibility and full decision-making power to determine whether product meets stated requirements, and to provide judgment in those areas where requirements may not exist.
The candidate will contribute to the morale of all Quality Control personnel and create an atmosphere of confidence, mutual trust, and respect.

This position provides Quality Engineering service to the Quality and Production Departments and assists the Management Representative for ISO/TS 16949 compliance audits. The incumbent interacts with people at all levels within the company as well as with external contacts including customer and supplier representatives.

The incumbent must have strong human relations skills, strong oral and written communications skills and a demonstrated ability to effectively partner with fellow team members, peers, and others within and outside the organization. S/he must demonstrate the ability to make good decisions under pressure, to determine when, where and how to take decisive action and to know what course to take when faced with complex issues.

The incumbent must be customer-focused, results-driven and be able to analyze quality data and make recommendations for improvement. S/he must have experience influencing others and driving change in organizations for continuous improvement efforts.

The incumbent must have a Bachelor's degree in engineering or another technical discipline. Lean Six Sigma belt and/or CQE certifications are preferred. The incumbent must have technical production knowledge and, as such, must have an engineering background and education, as well as substantial training and competency in quality management techniques.