Business Analyst II/SAP

The Business Analyst II/SAP provides support for a broad range of functional aspects of the SAP system as they relate to business processes and development. This position is responsible for the planning, configuration, testing and end-user support of SAP applications as well as the functional oversight of custom software development, including meter to cash, planning and purchasing (PP), materials management (MM), inventory/warehouse management (IM/WM), sales and distribution (SD), S4HANA and C4C. This position also assists in the evaluation, design planning, implementation and systems testing of SAP applications.

The Business Analyst II/SAP works in close collaboration with business partners, internal and external development teams and other IT staff to translate business requirements into functional and technical specifications according to the specifications of the business need. Utilizes information systems to improve efficiency and make recommendations on new system implementation or necessary upgrades that will best meet customer and Company requirements. Works on blended work teams comprised of subject matter experts, developers and other business team members at various levels in the organization to ensure deliverables and business requirements are met through defined best programming standards and conventions and support the Company's short and long-term strategic roadmap. This position actively participates in the development of technical and workflow solutions and works in partnership with internal and external IT resources to facilitate successful implementation of SAP applications.

POSITION DIMENSIONS

The incumbent does not have accountability for budgets or direct reports. The incumbent frequently exchanges information with senior management, division management, Information Services support staff, vendors, and consultants.

QUALIFICATIONS

There are clear precedents and practices which the incumbent uses to determine how this job is performed. This position requires two to four years of functional SAP work experience, or equivalent combination of education and experience sufficient to successfully perform the essential job responsibilities.

The following qualifications are also required:

• SAP functional module experience, including the ability to configure the specific SAP modules listed in this job description
• Systems Testing and IT Implementation experience
• Utilities experience
• Excellent analytical skills and a sense of urgency
• Experience working with cross-functional teams
• Experience with process mapping
• Organized with the ability to work in a dynamic, rapidly changing environment and the ability to manage multiple tasks and projects at once
• Exceptional verbal and written communication skills
• Experience with and passion for implementing change and continual improvement
• Demonstrated fluency in business processes and process differentiation
• Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes

SAP certification and/or a bachelor's degree in Information Technology, Business or Computer Science from an accredited university is preferred.

ESSENTIAL JOB RESPONSIBILITIES

• Perform project level analyses and produce concept communication materials utilizing flowcharts, narratives and other documentation including "What if" scenarios to deliver solutions to known problems and needs assessments on user requested enhancements.
• Triage and troubleshoot incidents, identify, and propose the solution or workaround and open/monitor vendor tickets as applicable. Perform root cause analysis on problems.
• Prioritize changes and communicate status to the business.
• Identify improvement opportunities related to the digital platform and SAP.
• Evaluate current business processes to identify areas of improvement or system inefficiencies and develop innovative solutions that increase customer satisfaction and align with business strategy requirements.
• Ensures compliance with Company change management processes when moving configurations into production.

SALARY DETAILS

Las Vegas: $72,900 - $105,700

At Southwest Gas, attracting the best talent is key to our strategy and success as a company. We use flexibility to develop competitive compensation offers to ensure we are able to hire the best candidates. The quoted salary range represents the minimum and maximum of the pay range for the position. It is provided as a good faith estimate as to what our ideal candidates are likely to expect, as we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills and other factors that may prove relevant during the interview and selection process.