Medical Assistant II

Massachusetts General Hospital
United States, Massachusetts, Boston
15 Parkman Street (Show on map)
Jan 15, 2025
The Medical Assistant II provides clinical support and assists general, trauma, and plastic surgeons in the Churchill Surgery Clinic in Boston, MA. Working under general supervision of the Nurse Coordinator, the Medical Assistant II performs direct patient duties, maintenance of the clinical environment of care, effectively interacts with other staff and departments and assists new medical assistant staff and externs. The Medical Assistant II is expected to provide outstanding patient service and assistance and to meet all MGH standards of service. Direct patient flow in outpatient practice facility, managing flow of charts between reception area and clinical examination area and escorting patients from waiting area to clinical examination area and pre-check out. Place patients in exam rooms; take vital signs as indicated by surgeon. Turnover exam rooms in preparation for next patient ensuring a clean, safe and well-prepared environment. Prepare and transport all patient specimens to appropriate clinical departments and/or courier/drop-offs. Bag soiled linen and red bag waste for pick up. Order all medical and surgical disposable supplies, sutures and solutions as well as all pharmaceutical and dermaceutical supplies. Attend meetings as required to meet organizational requirements and as determined by manager. Inventory examination rooms (and confirm central inventory) ensuring adequate supplies on hand. Stock examination rooms with medical supplies, replenishing as necessary to maintain specified par levels. Provide orientation and guidance to Medical Assistants; provide information and assistance with completing job tasks to all Medical Assistant colleagues. Complete daily MA assignment to meet the needs of the provider's schedules. Be the resource for MA I staff related to clinical questions, implementation of new processes and procedures, etc. Perform and/or assist providers in office procedures, working effectively with the provider and patient, to include: Set up examination rooms for minor surgical procedures (excisions, I & D, biopsies, etc). Prepare required equipment for procedures. Prepare patients for procedures and assist in procedure as required. Clean procedure rooms and processing and suction units. Education, Licenses and Credentials High school diploma or equivalent required; Associates degree preferred Minimum two years of medical assistant experience in outpatient medical office, surgery preferred. Completion of medical assisting training program Current BLS certification Basic computer skills Knowledge, Skills and Abilities Demonstrated skills in medical assisting to include: Sterile field understanding and maintenance Patient vitals Handling of surgical instruments/ understanding of the sterilization process Assisting with clinical and surgical procedures in an office setting Performing procedures within the scope of position, such as suture removal Efficient ordering and maintenance of supplies Proper handling, use and storage of clinical equipment and supplies Technical skill in videography and assisting with imaging Adherence to regulatory and safety standards including OSHA, Joint Commission, infection control and HIPAA Certified to order compression stockings and maintains related knowledge and skill Maintain ABR credential Ability to interpret and follow directions Strong written and verbal communication skills; able to communicate medical information and instructions to patients; able to properly document the patient record Organizational skills Basic Life Support/ CPR training Outpatient ambulatory surgery practice with exposure to cleaning chemicals, sharp instruments and bodily fluids; physical requirements occur on a daily basis of standing, walking, carrying, bending; may assist patients with ambulation and within the exam room The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.