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Lead Business Analyst

First American
sick time, 401(k)
United States, Oregon
294 Warner Milne Road (Show on map)
Jan 16, 2025
Who We Are Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Working with business departments, drive process improvement through seeking out and identifying opportunities and business process definition by defining and documenting processes and procedures. Assess and document training needs, communicate existence of new process. Document business processes, training procedures, standard operating procedures, project status, etc. Oversee projects for business departments and/or act as a liaison/strategic partner between FAC and government entities, vendors, corporations and other FA divisions to define business processes and/or generate, update and create various products and services. When new processes are identified, may drive implementation or hand off to Project Management Team for implementation. Strong mentor and leader; regularly leads projects / functions / processes. Projects are wide ranging; broad experience allows for in-depth problem solving and creative solutions; Internal and external interactions are broad and extensive. HOW YOU'LL CONTRIBUTE Regularly leads and manages a wide range of projects and functions with cross functional dependencies Regularly instructs, directs and mentors other Business Analysts and team members. Conducts business process evaluations to gain deep knowledge of complex business requirements. Identifies problems, defines process requirements, negotiates for resources, develops creative solutions, gains consensus, tests to confirm, and drives implementation over a wide ranging, complete business process. Manage reporting and documentation process, adjusting plans and schedules as required. Manage risk against business needs Other duties as assigned WHAT YOU'LL BRING Required Education, Experience, Certification/Licensure Typically requires BS degree or equivalent combination of education and experience Typically 7+ years of directly related experience KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Excellent organizational and project management skills Ability to identify broad issues, interview and formulate questions in order to identify and articulate complex business processes across functional lines Strong diagnostic and analytical skills to identify issues and drive appropriate solutions Considers the business implications of the application of technology to the current and future business environment Strong written and oral communication skills in order to define business and technical parameters and lead teams Strong business acumen * Travel potential of 25% in 2025 What We Offer By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.