Regional Program Operations & Development Analyst, LAC

About TechnoServe

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe's work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing...when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.

Job Summary:

Reporting to the Regional Program Manager, the Regional Program Operations & Development Analyst will support the TNS LAC Division to achieve regional and corporate goals by supporting both new program development and operational initiatives.

Program Overview:

The TechnoServe Latin America & Caribbean Division (TNS LAC) has long-term country programs in 9 countries (Brazil, Chile, Colombia, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, and Peru) and a diversified portfolio of more than 25 projects across TechnoServe's areas of expertise in high-margin agriculture, food processing, and enterprise development. It is perhaps the most innovative and future-oriented operating division in TechnoServe, spanning countries that range from OECD member Chile to more challenging operating contexts for TechnoServe in Central America.

Primary Functions & Responsibilities:

Operations and Program Management (50%)

• Manage monitoring and consolidation of key regional analytics - including internal reports and processes, such as board reports and program status reports - across a diverse portfolio of existing projects.
• Support the Senior Program Manager to oversee regional financial management, including but not limited to monitoring monthly financial execution and developing and updating mid-year and annual budgets.
• Provide key programs with backstopping support, including but not limited to preparing and reviewing key donor reports, communication pieces, and other strategic documents (technical review, conducting or reviewing translations, editing, etc.)
• Coordinate and develop learning documents and promote LAC participation in corporate sharing platforms to support a culture of inter-project learning and continuous improvement.
• Develop and maintain central repositories of project files across the region and maintain TechnoServe LAC's knowledge management system and intranet.
• Coordinate the preparation of regional events and meetings when needed.

Program Development (PD) (50%)

• Coordinate specific PD efforts with dispersed proposal team members, including conducting background research and analysis, facilitating program design processes, drafting and editing concept notes/proposal sections, supporting technical proposal development, gathering budget inputs, and customizing past performance references and other organizational information.
• Research key donors and their priorities to identify areas for country/regional growth, and support identification and assessment of new business opportunities to develop a strong, diversified pipeline.
• Support program development managers and collaborate with country teams to capture local funding opportunities through concept note preparation and coordination with TechnoServe's practice areas and cross-cutting teams.Support knowledge management by synthesizing TechnoServe LAC's work in qualification statements for core technical areas and geographies.
• Capture donor knowledge and interactions in TechnoServe's CRM system (Salesforce).
• Support capture, research, and analytical efforts to inform evidence-based program design, especially around cross-cutting themes (gender, regenerative business, etc.).

Basic Qualifications:

• Bachelor's Degree in international relations, economics, business, or other relevant subject and at least 3 years of relevant experience; or Master's Degree and at least one year of relevant experience.
• Strong written and oral communication skills with an enthusiasm for research, analysis, and writing in both English and Spanish.
• Experience working with or leading geographically dispersed colleagues and project teams.

Travel - Up to 25%

Required Languages - English and Spanish fluency

Knowledge, Skills and Abilities

• Passionate about market-led approaches to supporting low-income farmers, businesses, and communities to sustainably improve their livelihoods.
• Ability to perform under pressure, be flexible, work independently, manage multiple tasks, and work effectively as a manager and team member in a fast-paced, multi-cultural environment.
• Strong critical thinking and problem solving skills.
• Attention to detail, orientation to quality, and high degree of follow-through.

This hybrid position will be based on one of the following countries where TechnoServe has operations including: United States, El Salvador, Guatemala, Honduras, Peru, Chile. Applicants must have work authorization from the country from which they are applying, and must be within a commutable distance to the office. TechnoServe will not provide sponsorship for this position.

We encourage all qualified individuals who share TechnoServe's vision of improving the lives of others through proven business solutions to apply.

With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.

We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.

If you have a disability that affects your ability to use our online system to apply for a position at TechnoServe please contact the Human Resources at recruitment@tns.org or call +1 202 785 4515.