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Operations Manager Job

Armstrong World Industries
life insurance, sick time, 401(k)
United States, Florida, Pensacola
300 Myrick Street (Show on map)
Jan 17, 2025

Primary location:Pensacola,Florida
Relocation offered:Yes
Employment status:Full-Time
Travel:<10%
Non-compete:No

The estimated base salary range for this role is "$125,000 to $145,000" per year.
Individual pay is based upon location, skills and expertise, experience and other relevant factors

What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, and many more.
Personal development to grow your career with us based on your strengths and interests.
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results.

As our Operations Manager, you will be responsible for providing leadership for the effective management and coordination of one Value Stream at an AWI Plant. You will also be responsible for providing leadership to drive the Value Stream's efforts towards attainment of the plant's key initiatives in the areas of safety, quality, delivery, cost, customer satisfaction, and the development of people.

What's in it for you!

  • Be a trusted partner to the business
  • Networking and Relationship Building
  • Ability to be innovative and strategic
  • Dedicated training and development to help you grow in your role and beyond
  • Collaboration and an open friendly team environment

What you will do

  • Promote the Plant Safety Process by leading the process and maintaining a high level of awareness and operating discipline for all plant safety and environmental policies.
  • Maintain customer awareness and satisfaction by delivering material that meets customer requirements.
  • Develop Value Stream goals and strategies consistent with Plant, Corporate, and Operational goals and provides the leadership for the planning process to meet these goals.
  • Understand and manage all aspects of the Value Stream to deliver budgeted cost performance.
  • Promote employee engagement through the utilization of Lean tools and practices to drive continuous improvement utilizing Gemba practices and Managing Daily Improvement (MDI).
  • Manage own organization; guide and advise Value Stream Team in the interpretation of Plant and Company policies, (includes Union labor agreement); help resolve non-routine personnel problems
  • Determine overall staffing requirements to meet production schedules
  • Promote good employee relations by frequently interacting with employees to discuss and help with problems or complaints; encourage Value Stream members to establish and maintain similar work relationships
  • Develop and manage an effective communication process for the Value Stream which includes regular contact with functional areas
  • Promote continuous skill improvement and development of current and future members
  • Continually provide for assessment and feedback of Value Stream members and technical support employee performance.
  • Responsible for environmental and safety standards set by regulatory, corporate, and plant requirements.
  • Interface effectively with all levels of the organization (including but not limited to Plant Leadership, technical support employees, and hourly employees).
  • Actively engage in plant strategic and operating plans to ensure environmental and safety compliance while improving overall operating results.
  • Providing leadership for the effective management and coordination of one Value Stream at an AWI Plant
  • Responsible for managing and developing Value Stream Team members
  • Responsible for providing leadership to drive the Value Stream's efforts towards the attainment of the plant's key initiatives in the areas of safety, quality, delivery, cost, customer satisfaction, and the development of people

What will make you successful

  • Bachelor's Degree or equivalent experience in lieu of degree
  • Minimum of 10 years experience in a manufacturing environment, with at least 3 years of supervisory experience.
  • Basic knowledge of key OSHA and environmental regulations.
  • Demonstrated project management skills on moderately complex projects.
  • Prior experience in owning and achieving budgeted costs and/or performance goals
  • Strong leadership, facilitation, and meeting management skills
  • Highly effective communication skills
  • Moderate computer proficiency in email and in Microsoft Excel, Word, and PowerPoint and basic skills in Minitab or similar statistical software
  • Knowledge of Process Improvement Methodology and ability to employ those skills across the value streams.

What will make you stand out

  • Engineering or Technical degree; M.S. or M.B.A.
  • Six Sigma Certification, Lean Manufacturing Certification
  • Supervisor experience with a unionized workforce

Physical and Mental Demands

  • The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: access operating areas via stairs and/or ladders, ability to tolerate hot, cold, dust environment, sit for prolonged periods; repetitive motion of hands/wrists/fingers; concentrate and repeat the same physical or mental activities over and over; think analytically and be exact or highly accurate; make decisions such as to identify complex problems, develop options and implement solutions; work in a team; ability to maintain regular, punctual attendance consistent with the ADAAA, FMLA and other federal, state and local standards; pay attention to and remember details; communicate effectively including active listening to understand points being made, and asking appropriate questions and not interrupting inappropriately; speak to convey information effectively; write to communicate effectively as appropriate for the needs of the audience; read to understand work related documents; move between different physical locations within and between buildings; and push, pull, carry and lift in the normal course of travel.

Why should you join Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1.3B in revenue, AWI has about 3,600 employees and a manufacturing network of twenty-one facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

  • Engaging a diverse, purpose-driven workforce;
  • Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
  • Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
  • Being a catalyst for change with all of our stakeholders; and
  • Making a positive difference in the environments and communities we impact.

About the location (Pensacola FL)

Our Pensacola Plant, one of twenty Armstrong plants in North America, employs 200+ people working on rotating shifts, 24/7, in the manufacture and shipment of acoustical ceiling tile to Armstrong's customers worldwide. The Pensacola Plant was originally built in 1929 to produce insulating building material.

Pensacola is the westernmost city in the Florida Panhandle. Pensacola is a seaport on Pensacola Bay, which is protected by 52 miles of sugar white barrier islands on the emerald waters of the Gulf of Mexico. A large United States Naval Air Station, the first in the United States, is located southwest of the city and is the home of the Blue Angels flight demonstration team and the National Naval Aviation Museum.

Pensacola is nicknamed "The City of Five Flags", due to the five governments that have ruled it during its history. Other nicknames include "World's Whitest Beaches" (due to the white sand of Florida panhandle beaches), "Cradle of Naval Aviation", "Western Gate to the Sunshine State", "America's First Settlement", "Emerald Coast" and "Red Snapper Capital of the World".

Armstrong World Industries was named #5 in the 2019 top 20 Most Generous Workplaces by the United Way of West Florida.

Armstrong is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisitionand let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!

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