ServiceNow IT Operations Management Solution Engineer

Are you a ServiceNow IT Operations Management Solution Engineer looking to join one of the top companies in the Aerospace and Defense industry?

Are you looking to further your career and grow?

Do you have experience in ServiceNow ITOM?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work remotely with our client in Orlando, FL. Interested?

Here's what you'd do:

• Seeking a highly motivated and detail-oriented ServiceNow IT Operations Management Solution Engineer to join our team.
• The successful candidate will be responsible for designing and implementing ServiceNow IT Operations Management (ITOM) solutions that meet business requirements and align with IT service management (ITSM) best practices.
• Design and implement ServiceNow ITOM and Event Mgmt solutions that meet business requirements and align with ITSM best practices.
• Configure and customize ServiceNow ITOM to meet business requirements, including setting up workflows, business rules, and data models.
• Configure, develop and maintain event management data models, setting up event rules, scripts, and workflows.
• Develop and maintain ITOM data models, including relationships and governance.
• Collaborate with stakeholders to gather requirements and design solutions for business needs.
• Test and validate solutions to ensure they meet business requirements and are defects-free.
• Provide technical support to resolve issues and answer questions from end-users and other stakeholders.
• Stay up-to-date with ServiceNow releases and new features and apply them to existing solutions as needed.
• Document solutions, including ITOM data models, workflows, and business rules, to ensure knowledge transfer and maintainability.

Here's what you'll get:

Pay: $107.14/hr.

Hours: 4/10 Schedule.

Length: Temp (11 Months).

Sounds like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• High School Diploma or GED.
• Minimum of 3 years experience in ServiceNow ITOM.

• Good understanding of the ServiceNow platform, ITSM principles, and ITOM practices.
• Good knowledge of the ServiceNow platform, including its features, functionality, and configuration options.
• Good knowledge of best practices and principles of IT service management (ITSM).
• Good knowledge of ITOM practices and principles.
• Good knowledge of CMDB and Provisioning practices and principles.
• Working knowledge of the ServiceNow CSDM (Common Service Data Model) methodology.
• Good knowledge of scripting and coding principles, including JavaScript, Python, and PowerShell.
• Agile development methodologies, including Scrum and Kanban.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Good attention to detail and ability to deliver high-quality results.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.