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New Client Outreach Representative- EST/CST

Amplity Health
paid holidays, 401(k), remote work
United States, Virginia, Richmond
Jan 17, 2025

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Position Summary:

The Client Outreach Representative will play a key role in driving growth through a combination of business analysis, client outreach, and relationship building. This role requires expertise in gathering, synthesizing, and delivering business solutions, along with the ability to initiate contact with prospective clients, establish strong relationships, and generate interest in the company's products or services. The ideal candidate will combine analytical expertise with strong communication skills and a passion for delivering solutions in the healthcare and pharmaceutical industries.

This full-time, salaried position offers a competitive benefits package, including 401K, flexible PTO, paid holidays, medical, dental, vision, and more. The position is remote-virtual with a preference for candidates in Eastern or Central time zones. You will report to the VP of Sales Operations and collaborate closely with our Client Partnership teams.

Responsibilities:

Data Analysis & Strategy Development:

  • Analyze data and provide insights to support business development, decision-making and strategy development.
  • Conduct thorough business analysis to identify growth opportunities and support prospecting efforts.
  • Generate weekly and monthly reports.
  • Support the Client Partnership team with recommendations that accelerate target identification and opportunity qualification.

Lead Generation & Outreach:

  • Generate new business pipeline primarily through prospecting outbound opportunities.
  • Manage inbound leads driven by outbound efforts, ensuring a seamless transition and timely follow-up.
  • Nurture early-stage opportunities and establish rapport with potential clients through professional communication.
  • Gain interest through outbound cold calling across a set of existing customers while breaking into net new logos.
  • Partner with the Client Partnerships team to identify and source net new pipeline and assist by researching lines of business and personas.
  • Identify key decision makers within new accounts to drive deeper engagement and accelerate sales cycles.

Client Relationship Management:

  • Build and maintain strong relationships with senior-level and executive stakeholders to align on unique strategy for the assigned business line.
  • Identify and track leads and opportunities, ensuring seamless transitions and timely follow-ups.
  • Assist in scheduling initial consultations and follow-up meetings.

Collaboration & Reporting:

  • Collaborate with cross-functional teams (e.g., Business Lines, Marketing, and Client Partnerships) to ensure business objectives are met and deadlines are adhered to, participating in regularly scheduled business line coordination meetings.
  • Follow-up on a routine basis on progress made and challenges experienced.
  • Assist in the creation of high-quality PowerPoint presentations for clients.
  • Maintain and ensure timely completion of project plans and deliverables.
  • Generate and manage emails in conjunction with marketing and business development initiatives.

Experience/Skills:

  • Bachelor's degree or equivalent work experience.
  • 1-3 years of experience in outbound sales, business development, or lead generation (preferably in a B2B environment); experience in the pharmaceutical or healthcare industry is a plus.
  • Proven experience in business analysis, use of research technologies, and sales.
  • Strong communication skills, both verbal and written, with the ability to effectively communicate complex data and value propositions to stakeholders.
  • Excellent project management skills with the ability to prioritize and manage multiple projects in a fast-paced environment.
  • Proficiency in CRM tools (e.g., Salesforce) and outreach platforms (e.g., LinkedIn Sales Navigator, Outreach, ZoomInfo and other email automation tools).
  • Experience with data analysis tools and platforms.
  • Ability to collaborate effectively with cross-functional teams and manage competing priorities.
  • A results-driven mindset with attention to detail and a proactive approach to lead generation and sales.

Core Competencies:

  • Relationship Building: Ability to engage and establish trust with senior-level stakeholders.
  • Pipeline Management: Create and manage an achievable pipeline expansion target.
  • Proactive Engagement: Demonstrate a results-driven mindset, consistently pushing for new opportunities.
  • Analytical Skills: Strong analytical skills to identify trends, patterns, and opportunities for growth.
  • Industry Knowledge: Deep understanding of the pharmaceutical and healthcare sectors.

Metrics/KPIs:

  • Sales results for assigned business line.
  • Number of campaigns launched.
  • Number of emails sent and responses
  • Qualified leads and opportunities
  • Phone meetings and closed deals
  • Supportive research done aligned with business line objectives.

Working Conditions:

  • Remote work with occasional travel to conferences and meetings as required.

EPIIC Values:

All positions at Amplity Health have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.

Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.

Passion: We love what we do. Our energy inspires, engages, and motivates others.

Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.

Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes

About Us

Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.

Our people-driven, tech-enabled DNA fuels everything we do.Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision - across all business shapes, sizes + specialties.

We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.

Our Diversity Policy

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.

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