Regional Sales and Agency Manager

Job Description

As a Regional Sales and Agency Manager you will be responsible for management of sales locations within The Texas territory. Channels: Terminals, Agency, TVM (incl. Handhelds).

*Travel requirement: ~75% travel

Key Responsibilities:

* Ensure customer experience standards established by the company are met at locations within the Texas territory

* Evaluate and report on cost to sell metrics and identify and execute growth strategies across responsible locations

* Coordinate services provided at terminal (customer service/sales locations) by vendors and contractors

* Ensure policies and contract obligations are followed, including:

• Collection of funds due
• Contracts and amendments
• Required Trainings completed
• Agency training is continually up-to-date
• Site visits and Terminal safety walkthroughs (Audits)
• Escalate facilities maintenance and safety concerns from Audits

* Establish new locations (sourcing) for sales-related stops and work closely with Government Affairs/Infrastructure on subsidy and bus stop needs

* Establish new Agents for locations that that require offline sales

* Direct Management of Shop (Sales and customer service) Management

Required qualifications, capabilities, and skills:

* At least 3 years of supervisory/management experience with a proven ability to lead.

* Strong written and verbal communication skills

* Strong interpersonal skills: the ability to effectively interact with various styles and levels of management.

* Strong organizational, prioritization, and multi-tasking skills

* Ability to solve problems and act in a decisive way to achieve results.

* Must be able to meet deadlines and multi-task.

* Experience with Bus Terminal Operations Preferred

* A working knowledge of Microsoft Office Suite is required.