Assistant Director - SLATE CRM (Remote)

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation's oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.

The SLATE Captain under general supervision, will be responsible for researching, implementing and maintaining admission systems; regularly audits admission CRM processes for quality assurance and efficiency and collaborates with other units to facilitate recruitment and retention initiatives.

Open to a remote employee locally and in any of the following states if not living in the Greater St. Louis area: Alabama, Arizona, Illinois, Indiana, Kansas, Maine, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, North Carolina, Oklahoma, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin.

Applicants must include: 1) a cover letter; 2) a resume/curriculum vitae. You can upload these items on the third page "My experience" of the application.

• Builds and maintains data integration between external application sources (i.e. Common Application, CAS, customer relationship management (CRM) systems) with University student information systems.

• Facilitates the importing of external data sources intoCRMfrom purchased inquiry name lists through third-party vendors; search names responders.

• Serves as the system administrator for Office of AdmissionETLtools; maintains bi-directional data feeds fromSISandCRMfor test score, financial aid, housing and orientation registration.

• Collaborates with Enrollment and Retention Management units on the expansion of current projects as well as the creation of new admission and retention related initiatives

• Represents the Office of Admission on committees in relation to Banner and various forms of recruitment software; coordinates withITSin regard to University wide reporting tools and student systems.

• Provides support and consultation for other offices using admission systems

• Reviews existing and potential external partnerships to determine return on investment of implementing new tools with existing; other duties as assigned.

• Documents business processes, automations and procedures related to CRM data and system.

• Reviews existing and potential external partnerships to determine return on investment of implementing new tools with existing; other duties and projects as assigned.

• Working competency inSQL,SOQL,JAVA,or other programming languages with the ability to query, extract, load, and update data to multiple sourcesor other enterprise reporting data systems.Tableau, AlteryxKnowledge using data warehouse,

• Experience with integrated student information systems and the utilization of data for analysis and assessment

• Competency in the use of query tools and/or software utilized to collect and process applicant data,Ellucian, PeopleSoft, or other comparable databases to SLATE

• Strong working knowledge of student information systems such asadministrator-level ability with innovative technology systems such as Salesforce,SLATE, Hobsons, or another comparableCRM.

• Ability to effectively use business intelligence tools

• Ability to translate data and business process needs between end users and programmers.

• Thorough knowledge of admission policies, procedures, and terminology

• Written and oral communication skills including presentations and group facilitation of data and report findings

• Interpersonal/human relations skills

• Strong time management skills combined with the ability to shift work focus and assist in achieving priorities

• Ability to rapidly and thoroughly evaluate procedures and new technology, and then refine, develop or recommend new procedures

• Ability to train staff and provide ongoing support in a team environment

• Ability to maintain confidentiality with student data

Bachelor's degree; supplemented with five (5) years of related experience.SLATE experience is strongly preferred.

Salary/Benefits:

Salary starting between $57,760 - $80,000 (salary commensurate with experience) plusbenefitsincluding vacation and sick leave, health/dental/vision/life insurance, 403B retirement savings plan and match, tuition remission, employee assistance program and wellness program.

Keywords: Slate Captain - Slate CRM Captain - Slate Administrator - CRM Specialist - Slate Systems Analyst - Director of Operations of Higher Education Slate - Banner - Graduate Application System - Technosolution

Function

Scheduled Weekly Hours:

Saint Louis University is an equal opportunity/affirmative action employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, gender identity, or other non-merit factors. We welcome and encourage applications from minorities, women, protected veterans, and individuals with disabilities (including disabled veterans). If accommodations are needed for completing the application and/or with the interviewing process, please contact Human Resources at 314-977-5847.