Supports local branch service delivery by welcoming customers to the library, determining customer needs, and connecting customers with appropriate resources and staff; answering directional and basic information questions; planning, delivering and/or monitoring programs, including early literacy classes; and marketing and promoting programs throughout the library system.
Assists customers with library accounts and materials, including processing account applications; verifying account information; checking materials in and out; renewing materials; placing holds and interlibrary loan requests; accepting payment and making change; and responding to customer concerns and disputes.
Assists customers through various aspects of using the library, including library materials, public access catalog, Internet stations, printers, copiers, self-checkout, etc. Provides technology troubleshooting and assistance as needed.
Supports local branch operations by completing opening and closing procedures; performing collection maintenance tasks; providing work direction and training to library aides and volunteers; supporting and training new hires and substitutes; and offering general assistance to Librarians and Branch Manager.
Participates in job-related meetings, events, and training.
Works the hours and/or shifts assigned and begins and ends work on time.
Performs other related duties as required or assigned.
Scott County
$22.26 - $27.83 Hourly
dental insurance, life insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
Jan 19, 2025