Staff DevOps Network Engineer

Location: Hybrid

Medidata follows a hybrid office policy in which employees who are hired for an in-person position are expected to work on site a certain number of days per week in accordance with Company policy.

About our Company:

Medidata: Powering Smarter Treatments and Healthier People

Medidata, a Dassault Systemes company, is leading the digital transformation of life sciences, creating hope for millions of people. Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and optimize outcomes. More than one million registered users across 2,000+ customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data. Known for its groundbreaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants. Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers. Discover more at www.medidata.com and follow us on LinkedIn, Instagram, and X.

Your Mission:

As a member of the Cloud Engineering and Operations Department, you'll be part of the infrastructure team responsible for enabling the deployment and ongoing operational excellence of Medidata's state-of-the-art production data centers. Our infrastructure is growing, and we typically handle multiple design, procurement, ordering, and deployment projects simultaneously. You will be an integral part of these projects and help our company continue its successful global expansion.

The Staff Lead Network Engineer is responsible for all functions relating to the operations and support of our hosting network technology infrastructure. This engineer must be able to work in a highly dynamic environment, either individually or as part of a team. It is required to perform various levels of projects, support initiatives and help to prioritize the workloads while following our Agile project management methodology.

This position is responsible for supporting all network-based activities as part of the Medidata Clinical Cloud Platform. This includes planning and installation of new hardware, monitoring LAN/WAN/Internet circuits uptime and bandwidth while ensuring high network availability, resolving complex client related problems, and designing and implementing all VPN/WAN links within Medidata and with external clients.

Responsibilities:

• Responsible for following the vision and strategy for Medidata's hosting network operations
• Responsible for operating Medidata's customer facing data communications systems
• Responsible for all functions relating to the design, planning, implementation, configuration and operation of local and wide-area network solutions between multiple platforms and protocols (including IP) of our hosting network infrastructure
• Ensure the entire network is properly monitored while overseeing alerts regarding network outages are addressed in a timely manner and meet mandated SLAsMonitor network links for performance within set thresholds
• Supports, troubleshoots and repairs network related issues
• Maintain a high level of functionality and availability of all VPN links, routers, switches, firewalls, load balancers and WAN links
• Determines the potential causes of the problem and devise test methodologies for validation
• Coordinates procurement, implementations, and troubleshooting efforts with vendors
• Responsible for leading all project implementations requiring network resources
• Conducts project planning, cost analysis and vendor comparisons
• Identify network configuration and/or performance irregularities while developing procedures to respond to these irregularities in a timely manner
• Create/Maintain network support documentation while constantly improving existing processes and procedures
• Provides training and assists with proposal writing

Your Competencies:

• Experience in designing scalable cloud and data center using Private/public cloud technology and managing enterprise-class routers, switches, firewalls and F5 LTM/GTM
• In-depth knowledge of network security protocols, including firewalls, VXLAN, L2VPN, L3VPN, IDS/IPS, and DDoS mitigation techniques
• High proficiency with routing protocols (RIP, OSPF, EIGRP, BGP), VPN and various firewall technologies and vendors
• Industry certifications such as CCNP, CCIE, or equivalent are highly desirable.
• Expert understanding of external L2 / L3 fabric connectivity and experience in L2 / L3 switching Architecture design
• Solid understanding of network virtualization
• Expertise in containerized networking, CNI plugins i.e. Calico,Cilium
• Expertise in defining network policy, external connectivity to Kubernetes cluster
• Excellent knowledge of (DDI) DNS and DHCP, IP address management (IPAM)
• Hands on and troubleshooting experience of Spine-Leaf architecture CISCO Nexus- N9K or equivalent
• Experience with ingress/egress and service mesh (linkerD or istio) implementation and management
• Work closely with engineers, QA, project managers throughout the software lifecycle in optimally delivering outstanding, large scale systems
• Provide 24 x 7 production support on a rotating basis

Additional Skills:

• Knowledge of SD-WAN solution deployment
• Experience with L4-L7- load balancing, firewalls, etc. will be an additional advantage
• Expert experience with configuring and deploying enterprise-class networks including the following products: Cisco Nexus/Catalyst Product Lines
• Problem-solving skills and the ability to work under pressure in a fast-paced environment. Effective communication and interpersonal skills to collaborate with various teams and stakeholders
• Experience in conducting Network Assessments including the documentation and presentation of the findings

Your Education & Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
• 7+ years of total experience with at least 3+ years hands-on experience in network engineering, preferably with container orchestration platforms like Kubernetes
• CCNP certification or equivalent required
• CCIE certification preferred
• At least 2+ years of Programming skills in any one of these Python, Ansible, Go preferred
• Experience supporting a 24x7 Operational environment, requiring shift support

As with all roles, Medidata sets ranges based on a number of factors including function, level, candidate expertise and experience, and geographic location.

The salary range for positions that will be physically based in New Jersey is $114,750-$153,000 per year

The salary range for positions that will be physically based in Texas is $101,250-$135,000 per year

Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work. Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses. Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; flexible paid time off; and 10 paid holidays per year.

Equal Employment Opportunity:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Medidata are based on merit, qualifications and abilities. Medidata is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age, disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. Medidata will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Applications will be accepted on an ongoing basis until the position is filled.

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In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.
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