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Computer Technician/ Help desk agent

22nd Century Technologies, Inc.
$17.00 /Hr. on W2 without bene
United States, Florida, Bartow
Jan 21, 2025
Job Title: Computer Technician/ Help desk agent Location: Bartow, FL, 33831 Pay Rate: $17.00 /Hr. on W2 without benefits Job Duration: 3+ Months Shift Timings: 8:00 AM to 5:00 PM Job Description: Responsible for the installation of personal computer hardware including standalone units, and those on local area networks, and wide area networks. Assists staff with PC/Laptop setups, imaging, and installations. Utilizing in-house systems, Image desktop and laptop computers. Transfer all user data from old PC to new. Transport and install personal computers on location on user desks. Ensure that all peripherals are reconnected and operational. Ensure KBOX computer inventory is updated as needed. Remove old equipment and transfer to warehouse. Complete work ticket with details for each installation as required. Enter data in spreadsheets to keep track of installation progress. Inform Desktop Supervisor of status daily. Performs related duties as required. Required Skills: Knowledge of standard personal computer hardware and related equipment used within the county. Knowledge of a wide variety of personal computer hardware. Ability to install various software packages on personal computers. Ability to perform preventive maintenance and troubleshoot repairs on personal computer systems. Ability to communicate effectively both orally and in writing. Ability to communicate effectively with end-users, IT staff, and management Ability to establish and maintain an effective working relationship with other employees and officials. Ability to use independent judgment and make analytical recommendations. Must be able to work independently and solve problems effectively, Must have the ability to see, write, and perform data entry keying efforts. Ability to concentrate on detail and sequential work tasks. Ability to speak in a manner that can be understood. Ability to sit for long periods. Ability to bend, stoop, sit, and stand. Ability to perform tasks that require eye and hand coordination. Ability to work as part of a team. Required Qualifications: Graduate from an accredited high school or possess an acceptable equivalency diploma. Minimum of two years' experience end-user support in a Windows environment that includes troubleshooting and repair of personal computers. Must possess knowledge of standard personal computer hardware and software including the ability to determine the problem, perform the repair, and resolve the issue. Must have a valid driver's license and be able to secure a valid Florida driver's license at the time of employment within this classification. A comparable amount of related training and experience may be substituted for the minimum qualifications.