Dispatcher Room Service - Mandalay Bay

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Room Service Dispatcher, you will play a crucial role in ensuring efficient and timely room service delivery to our guests. You will be responsible for managing and distributing orders, collaborating with food servers, and maintaining exceptional guest service throughout each shift. Your ability to stay organized and communicate clearly with both guests and the service team will set the stage for a flawless in-room dining experience.

THE STARTING RATE:$22.2061

THE DAY-TO-DAY:

• Log and track all orders, assigning them to Food Servers, and ensuring every order is delivered promptly and accurately.

• Create the checks for the guest's orders.

• Handle guest requests professionally over the telephone.

• Maintain excellent communication with Food Servers, Runners, Buspersons, and other team members to ensure smooth service.

THE IDEAL CANDIDATE:

• At least 21 years of age or older.

• 2+ Years of prior relevant experience with customer service over the phone.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room.

• Free parking on and off shift.

• Healthcare, financial, and time off benefits including 401K Matching.

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14081

Are you ready to JOIN THE SHOW? Apply today!