Internal Communications Manager

The Internal Communications Manager partners with the Broad Institute's administrative and scientific groups to develop communications strategy and content for internal channels. Reporting to the Director of Institutional Communications, and working with Administration leaders, key operational counterparts, and others at Broad, this individual plays a key role in how communications contribute to and support institutional priorities.

The Internal Communications Manager serves as an individual contributor to develop campaigns and other materials, and works closely with the Director of Institutional Communications and the Internal Communications Specialist, serving as a key contributor to the overall internal communications strategy in a fast-paced, multifunctional communications team.

Duties include:

• Leads, develops, and executes strategic internal communications programs that align with Broad's mission, as well as shape employee engagement and culture.
• Serves as a thought partner and tactical leader to the Director of Institutional Communications and other key Broad Institute leaders to advise, develop, and drive effective, innovative, internal communications based on audience needs.
• Coordinates with the Director regarding internal communications priorities. Make recommendations to help guide strategy and workflow.
• Works closely with other teams across the Office of Communications to coordinate campaigns and deliverables.
• Builds and cultivates relationships with key stakeholders and groups across Broad Administration, serving as a primary point of contact for Communications. This work includes help strategizing, creating, and publicizing content and announcements as needed.
  Works with the Internal Communications Specialist and other Communications team members to solicit and write weekly newsletter administrative blurbs and other content as needed.
• Researches, develops, and writes/edits strategic content and updates for key communications channels, including the Broad intranet and Careers pages, and internal video screens.
  Curates and creates new landing page content to ensure timeliness, relevance, and alignment with institutional priorities.
• Manages, along with partners in IT, Broad's Slack channel; works with HR to create and maintain Slack guidelines, policy, and processes.
• Works with, as needed, the Internal Communications Specialist on digital signage across Broad's campus. Helps to coordinate production and deployment with Design, Web, and IT teams; manage community submissions; and ensure all content is complete, timely, accurate, and clear.
  Partners with administrative groups on communications related to organizational structure, simplifying navigation to information, change management, and culture activation.
• Provides strategic planning support for programs to measure and influence culture.
  Creates and oversees projects that improve or expand the Broad Institute's internal communications mechanisms; serves as part of the group tasked with determining ways to improve Broadie access to information.
• Effectively manages deadlines for multiple projects simultaneously; develops work plans, anticipates and obtains necessary approvals, estimates and tracks resource requirements, and communicates with collaborators across the institute.
• Identifies unmet needs for internal communications and pitches ideas to the Director.
• Works with Director to manage team budget spending, as needed.
• Other duties as assigned.

Required qualifications:

• Bachelor's degree in communications, journalism, English, or a related field.
• 7-10 years of communications experience, including experience creating and managing communications content and channels.
• Excellent writing and editing skills, demonstrated record of keen attention to detail.
• Proven project management skills, including ability to independently manage multiple competing priorities on deadline.
• Ability to work successfully and deliver on expectations with limited supervision in a highly decentralized organization.
• Strong ability to collaborate closely with team members to execute high-quality work within defined timelines.
• Ability to work onsite, in our Cambridge, MA, location, at least 3 days per week.

Preferred qualifications:

• Working knowledge of Drupal, WordPress, or comparable content management system.
• Basic knowledge of graphic design.
• A science background is not required, but an interest in working in a research environment is helpful.

Finalists must submit writing samples and complete a writing and editing test.