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Service Line Specialist - Software & Platform Engineering - Healthcare

Cognizant North America
life insurance, parental leave, paid time off, paid holidays, 401(k)
United States, New Jersey, Bridgewater
Jan 24, 2025

Service Line Sales - SPE (Software Platform Engineering) - Healthcare

Location - New England (Providence, Hartford or South Boston)

Key Responsibilities

  • Own revenue and TCV (Total Contract Value) targets for the assigned account(s)
    • Achieve Sales targets while ensuring bookings mix supports in-year revenue goals.
  • Ensure accuracy of TCV and revenue forecasts
    • Collaborate with Client Partners to ensure completeness and quality of pipeline data
    • Update monthly, quarterly, and annual sales forecasts for accounts assigned
    • Includes forecasting TCV close dates
  • Drive generation and conversion of pipeline by collaboratively working with account relationship teams to establish connections with Client stakeholders that can lead to identification of qualified opportunities
    • Understand our clients' priorities, problems and roadmap
    • Effectively identify and qualify prospects
    • Build client contacts and relationships (i.e., be viewed as a trusted advisor) with client decision makers (C-level and their directs)
    • Shape and influence the clients' strategic direction via use of consultative selling approaches
    • Present a compelling business case to pursuit teams required to maintain commitment and focus when driving new opportunities.
  • Plan and lead the development of winning sales strategies on complex engagements that address issues such as stakeholder management, competitive differentiation, and pricing to win.
    • Manage sales lifecycle from opportunity shaping/framing to negotiation/contracting scope of work for software development and integration programs
    • Work with clients to envision, structure, specify, and validate solution requirements
    • Where relevant develop high level solution architectures to confirm client expectations and enhance understanding of estimating teams
    • Assume ownership for aggregation and integration of relevant and compelling content (presentations and proposals) for pursuits from relevant service lines
    • Define & create required content to support pipeline generation presentations and proposals by collaboratively working with internal groups, SME's and account relationship teams
    • Provide actionable guidance to estimation teams to ensure that deals are priced to win without compromising margin or solution differentiation
  • Maintain a combination of specialist, working, and basic knowledge of digital technologies, emerging trends, and their applicability to industries & domains
  • SLSs (Service Line Specialists) should be "T-shaped" technologists that are expected to develop specialization in one or two offerings/capabilities based on his/her strengths
    • In their area(s) of specialization SLSs should be able to lead the first 3-4 client conversations on their own before involving SMEs (subject matter experts)
    • The implication is that SLSs must define their learning priorities based on their portfolios and opportunities
      • SLSs should do their own analysis and due diligence before reaching out to solutions teams and SMEs
      • More specifically, SLSs are expected to attempt to define and frame the elements required to solve a challenge first and then involve additional solutions teams and SMEs as required to drive to the level of detail required for a proposal

Required Capabilities/Skills /Years of Experience

  • 7+ years' experience in consultative selling of software and platform engineering solutions.
    • Defining story boards for presentations and proposals that resonate with a broad range of technical and non-technical client stakeholders
    • Orchestrating participation of specialists/subject matter experts across a matrix organization to generate required content
    • Editing and contributing content as required to ensure the presentations and proposals are cohesive and compelling
  • 5+ years' experience influencing senior IT and business decision makers
  • 8+ years' experience in software development and systems integration
  • Working knowledge of a broad range of technical specializations with substantive depth in at least two. Relevant topics include
    • Agile development methodologies
    • Application Modernization approaches
      • Includes high level understanding of emerging patterns in the Sw+ application modernization space
    • API (Application Programming Interfaces) / Micro services Driven Architecture Design Patterns
    • DevOps methods and tools
    • Site Reliability Engineering

Preferred Capabilities/Skills/Years of Experience

  • Working knowledge of Payer/Provider industry trend, priorities, and platforms
  • Training and certifications in enabling technologies

Top Reasons to Join Our Team

Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive commission's plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements

* Medical/Dental/Vision/Life Insurance

* Paid holidays plus Paid Time Off

* 401(k) plan and contributions

* Long-term/Short-term Disability

* Paid Parental Leave

* Employee Stock Purchase Plan

Work Authorization

Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.

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