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Remote New

Service Account Governance Consultant

KeyBank
United States, Ohio
Jan 29, 2025

Location:

For Those Who Work At Home - Various, Ohio 44144

Job Description:

The ideal candidate for the Service Account Governance position has an in-depth knowledge of security and technology, with strong understanding of risk management. The candidate must be able to make decisions based on prior experience in a large enterprise environment and their solid understanding of the technologies and risks involved. Responsibilities may include participating on technology and line of business projects, identifying security risks, analyzing complex security issues, performing risk assessments, providing security requirements and decisions, involvement in third party security reviews and business process reviews. Functional knowledge of both technical and business aspects of security is highly desirable. Effective communication with lines of business and technology groups critical.

Required Qualifications:
Bachelor degree or equivalent work experience
Security experience including technology-related auditing, consulting, and/or operational banking experience
Strong broad-based technical background (distributed/mainframe, database, web based application development) in order to draw conclusions regarding access and risk to the organization

Proficient use of Microsoft Office Suite with high level Excel experience
High level of business acumen, preferably in a regulated/financial industry
Experience in Identity and Access Management and/or Service Account governance
Strong risk-based analysis and decision-making skills
Ability to understand and analyze complex business processes and technologies to make sound recommendations and/or decisions

Experience with IGA Identity and Access Administration Tools (i.e. Identity IQ by SailPoint)
Ability to multitask and manage competing priorities
Process management, time management and organizational skills
Excellent written and verbal communication skills
Ability to create and implement new processes and procedures

Ability to adjust and react to a constant threat and change landscape in the organization

Essential Job Function:

Management of and approach to assignments:
> Perform quarterly Service Account Security Review within hard Service Level Agreements (SLAs)

> Acts to resolve issues/risks/vulnerabilities found within the Service Account Security Review within the hard SLA

> Prepares and Publishes Key Risk Indicators (KRI's)

> Perform Quality Control exercises of other ad hoc reviews in the department

> Manage and Respond to various end user questions via various mailboxes, team chats, etc.

> Ability to analyze and document proposed process improvements
> Acts as an owner for assigned work
> Provides meticulous documentation regarding decisions and work performed
> Escalates problems in a timely manner
> Documents processes, procedures, and best practices

> Incident Response which includes 24/7 rotational on-call support

Analysis of work-related topics and issues:
> Independently identifies and analyzes security risks/vulnerabilities surrounding Service Accounts. > Escalates risks to appropriate parties and ensures risk mitigation.
> Facilitate meetings with Audit and Risk partners surrounding Service Accounts Governance
> Provides security guidance and makes reliable security decisions with minimal supervision
> Interprets security policy and standards and consults on security variance requests
> Interprets policy and decisions variance requests
> Translates information security terminology into terms understandable to diverse groups

Establishing and sustaining collaborative relationships:
> Partners and collaborates with KeyCorp business and technology groups to deliver value through security review, assessment and consulting services
> Will Interface with corporate technology and line of business areas
> Will interface with internal and external audit partners
> Builds and sustains collaborative relationships with multiple constituencies

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $80,000.00 to $90,000.00 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible.

Please click here for a list of benefits for which this position is eligible.

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be Mobile or Home-based, which means you may work primarily either at a home office or in a Key facility to perform your job duties.

Job Posting Expiration Date: 03/15/2025

KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to building a diverse, equitable and inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected category.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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