Senior Manager, Allocation and Logistics

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

This pivotal role within the New Balance North America Direct to Consumer (DTC) Retail Stores will be responsible for building and managing the allocation team and delivering the efficient distribution of product to all vertically owned Full Price and Factory Outlet Retail Stores. The Allocation Manager will be responsible for maintaining optimal store stock levels to achieve planned sales whilst building cross functional relationships at all levels with Planning, Merchandising, Supply Chain, Logistics and Store Operations.

MAJOR ACCOUNTABILITIES:

• Manages the Allocations and Logistics team for North America for both Full Price and Factory Outlets ensuring a constant, consistent and timely supply of product to hit the stores sales targets. This is inclusive of managing Associate Allocation Managers that oversee subsets of the retail business.
• Support the planning team in developing Back of House (BOH) Capacity plans that your team will track against. Inclusive of informing those plans, help support new location BOH delineations. Weekly monitor and report out status of stores against current and upcoming capacities against stock levels to make decisions on allocation action and to highlight any potential risks to the supply chain.
• Develop and maintain a good understanding of store profiles inclusive of master data, lead time management and location delivery requirements to improve the allocation process, cluster the stores into categories and continually improve the allocation process.
• Collaborate with the Planning team to forecast and plan all shipment volume by Region, Channel and Warehouse to supply distribution network with visibility to volume during all times of the year, inclusive of Peak Weeks. Weekly report out the forecast and meet monthly with distribution and Sales Ops teams to review SLA metrics. Report out these metrics monthly to Store/Field Operations/
• Monitor the deliveries and KPI's of the warehouse whilst proactively highlighting risks, priority deliveries and any reporting any issues related to operational product flow. Report out weekly to field teams on allocation status', issues and resolutions. Communicate any changes to standard process or any time there is disruption of service.
• Ensures that new store openings run accordingly to the business timelines set out by the Operations team and that allocations, warehouse picks and deliveries are planned effectively between the Merchandising and Allocation teams.
• Weekly contact with the full price and outlet merchandising team to review priorities for allocation including new products, aged inventory and launches.
• Working with the Retail technology team to continually review and improve the allocation and replenishments process and use of the retail APTOS system. Explore and pursue different methodologies that can optimize sell through and freight efficiency.
• Work closely with the Full Price merchandising teams to effectively plan and deliver launch product to the stores in a timely manner to hit Hard Launch Dates. Report weekly to full Merchandise Team and Retail Management (Office and Field) on status of new launch shipments and delivery status.
• Effectively plan and execute the transitional period between seasons collaborating with, Merchandising, Logistics, Stores and VM to deliver full floor set refreshes in inline and cohesive collection launches in Outlets
• Work with logistics to identify improvements and efficiencies in deliveries to stores, mapping out the allocation timelines to ensure everything works smoothly.
• This role will be held accountable to the following KPI's; but not exclusively: WOS, Turn, Delivery Time, Capacity Usage, SLA Aligned Metrics
• This role is the accountable team member for any other strategic projects related to NA Retail Allocation and Logistics.
• This role requires quarterly travel to Markets and Distribution Centers as need.

REQUIREMENTS FOR SUCCESS:

• 3-5 years of allocation experience in a management position from a retail background
• Experience in allocation processes and technologies
• Strategic and Adaptive approach to building new processes and bringing change
• Ability to build and manage a team
• Process orientated and analytical
• Strong communication and a team player

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.