PLM Application, Systems Administrator 1

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

About Us

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Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to Making Life Better for our employees, customers, shareholders, and planet. Customers lean on us for exceptional performance and durability in mission-critical flow creation and life science and industrial solutions. Supported by over 80+ respected brands, our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity, and efficiency. For more information, visit
www.IRCO.com
.

Job Overview:

Systems Administrator of Engineering Applications role is responsible for designing and maintaining of technical standards, information technology tools, processes, training, and providing subject matter expertise to product engineering and manufacturing functions. This role is responsible for the administration, configuration, and maintenance of our PDM/PLM systems and ensuring the system is running efficiently. This role also collaborates business leaders and end users to provide support and enhance PDM/PLM tool capabilities.

Responsibilities



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• Collaborate with Engineering and Quality departments to implement PLM, PDM and QMS Systems per GMP software validation requirements.
  
  
  
  
• Install and configure PLM, PDM and QMS related software which include but not limited to Windchill, Creo, SOLIDWORKS, PDM Pro, AutoCAD/AutoCAD LT, Minitab, Master Control and other software tools to support the engineering and manufacturing team(s).
  
  
  
  
• Provide technical support by working with business team members to track, test, and resolve PLM, PDM and QMS related software issues.
  
  
  
  
• Responsible for all Production and Non-Production Server application configuration changes including all PLM and PDM instances.
  
  
  
  
• Manage PLM, PMS and QMS applications license usage and renewals.
  
  
  
  
• Provide resolutions to the service desk Tickets for Configuration Management applications and support business requirements.
  
  
  
  
• Troubleshoots and resolves system problems, incidents/requests, ensure SLA adherence
  
  
  
  
• Works proactively to identify root cause and recommends/ implements preventative solutions.
  
  
  
  
• Adheres to global IT standards, policies and procedures and coordinate related activities with global IT teams.
  
  
  
  
• Work with vendor to troubleshoot issues and implement patches when necessary.
  
  
  
  

Requirements:

• Minimum 5 years' experience in PTC Windchill administration, configuration, re-hosting and analyzing performance issues
  
  
  
  
  
• Experience configuring Windchill - CAD integrations with Creo/Solidworks/AutoCAD and troubleshooting.
  
  
  
  
  
• Experience within a manufacturing industry supporting and upgrading PDM, PLM, CAD systems.
  
  
  
  
  
• Experience in using Microsoft tools including Teams, SharePoint, Project, Visio, and Excel.
  
  
  
  
  

Preferences:

Travel & Work Arrangements/Requirements

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• This position will be based remotely with minimal anticipated travel.
  
  
  
  
  

What we Offer

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At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.