Sales Operations Associate

Position Summary:

Join our team as the Vallen Sales Operations Associate. In this role you will assists the Sales Manager and/or Customer Service Manager by administratively supporting and coordinating the day-to-day Vallen business operations and performing the following duties.

Essential Job Duties and Responsibilities:

1. Strategic Planning:
• Assist with developing administrative processes to support the sales team.
2. Sales Process Optimization:
• Assist with analyzing and refining the sales process to improve efficiency and effectiveness.
• Help to implement and manage sales tools and technologies to streamline operations and enhance productivity.
3. Accounts Receivable and Dispute Management:
• Monitor outstanding receivables and follow up on overdue accounts.
• Manage and resolve customer disputes related to sales transactions, working closely with the sales and finance teams to address issues promptly.
4. Inventory Management:
• Coordinate with the inventory management team to ensure accurate tracking and reporting of inventory levels.
• Collaborate with sales and supply chain teams to forecast inventory needs based on sales trends and projections.
• Assist with inventory reconciliation from PI and cycle counting
5. Sales Analytics and Reporting:
• Assist with developing and maintaining sales operations performance metrics and dashboards to track key performance indicators (KPIs).
• Conduct regular analysis of sales data to identify trends, opportunities, and areas for improvement.
6. Cross-Functional Collaboration:
• Work closely with sales, marketing, finance, inventory, product, and accounts receivable teams to ensure alignment and support for sales and operations initiatives.
7. Other Tasks
• Performs other duties and assignments as directed by the Manager of Sales Operations.

Education and Job Requirements:

• 5+ years of experience in sales or operations
• Proven track record of success in sales, operations, process optimization, and sales performance analysis.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.
• Demonstrated skills using Microsoft Office, including Word, Excel, Outlook, and PowerPoint

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).
• Required to properly operate and control a motor vehicle; specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Occasional evening and weekend work may be required as job duties demand and may include little to no advanced notice.
• Sitting, standing, walking, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying multiple times per shift, fingering, talking, hearing, and seeing.
• May be required to lift and carry up to 75 lbs; must have the ability to handle physical inventory that requires hand dexterity.
• May work in extreme hot or cold environments; various facilities may have dusty conditions.

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