Solution Architect Cloud and Technology

Lumen seeks Solution Architects that can assist customers in designing and implementing large scale backbone networks. In this customer-centric role, you will partner with Sales & Customer Success Executives, driving innovative discussions to foster enterprise customer growth. You will design solutions requiring a keen technical and sales aptitude to grasp business needs, devise a sales strategy, and present solutions that meet Cloud and Technology customers' requirements and add value.

As a Solution Architect, you will analyze customer needs through strategic discovery, employ technical leadership, discuss best practices, and showcase our products tailored to each customer's business needs. The objective is to become a trusted advisor by demonstrating how our products enable digital strategies.

This role is available to professionals in the continental USA. The preference is for a professional in the Mountain or Pacific Time zones

• Customer Solution Development: Assess customer objectives, conduct technical discovery, and architect solutions. Evaluate technology's impact on business and operations. Create custom solutions that highlight Lumen's unique services, asking probing questions to aid the sales team. Capable of complex designs.
• Internal and External Training: Guide customers, sales, and success teams on technical solution aspects, ensuring fit to needs and feature understanding.
• Thought Leadership: Provide product management and leadership teams with customer experience insights, product feedback, and service implementation feedback.
• Customer Advocate: Engage in pre-sales activities, including presentations, architecture discussions, proof-of-concept work, RFP/RFI responses, solution demos, and workshops. Report key issues, propose solutions, and estimate ROI. Aid in technical sales strategy development. Design and present solutions aligned with customer technology roadmaps.
• Lifecycle / Ecosystem Partnership: Assist sales teams with business opportunities, addressing data lifecycle aspects. Collaborate with Client Success, Solution Sales, and Product Management teams to deliver credible solutions and build customer trust.

• Strong understanding of fiber optical networks and fiber optic construction (Outside Plant Engineering)
• Strong understanding of Cloud Architectures andTransport Services including Dense Wavelength Division Multiplexing (DWDM)
• Strong understanding of colocation design and architecture andLayer 3 networks
• Fundamental understanding in Network Functions Virtualization andSecurity solutions.
• For Internal Candidates - Familiarity with the following systems and applications:3GIS, ArcGIS, or other Geographic Information System Software, Network Explorer,PRO,Latency Tool,NetBuild,Google Earth, Visio.
• Work experience: Five years' experience with technology focusin engineering, consulting, pre-sales, or similar background.
• General Experience: Technical pre-sales and/or consulting experience.
• Technical Knowledge: Enterprise Architecture and Design. Technical knowledge of global network infrastructure, edge cloud capabilities, communication, and collaboration services.
• Communication: Ability to lead & engage in technical workshops, RFP, and final solution discussions with customers' IT stakeholders.
• Sales Ability: Ability to lead & engage in complex deal discussions with internal ecosystem, driving solutions & outcomes with sales, customer success, product & engineering.
• Problem Solving: General problem-solving skills and ability to methodically understand and resolve complex issues. Must demonstrate the ability to focus ambiguous customer needs into specific, deliverable requirements. Must demonstrate creative solution development.
• Education: B.S. or equivalent work experience in the private sector or military
• Some Travel required.

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges:

$115,763 - $154,350 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$121,559 - $162,068 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$127,344 - $169,785 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Learn more about Lumen's:

• Benefits
• Bonus Structure