Sales Support Specialist

Marvin

parental leave, paid holidays, 401(k), profit sharing

United States, Florida, Delray Beach

975 South Congress Avenue (Show on map)

Feb 03, 2025

Sales Support Specialist

ID

2025-5884

Department

Retail

Position Type

Regular

Location

US-FL-Delray Beach

Job Overview

Ready to level up your career and put your meticulous planning skills to work? As a Sales Support Specialist at SIW, you'll ensure our customers' project requests are submitted and ordered accurately. You'll coordinate work with accounting, logistics, project management, and sales to help us maintain positive customer relationships.

You'll be a great fit if you can adapt to changing priorities and quickly solve problems as they arise. If you take pride in your keen eye for details and the accuracy of your work, we invite you to apply today.

Highlights of your role

Prepare customers files with all components of a complete order, including financials and accurate permits and documentation.

Connect with Sales Representatives to ensure all parts of an order are complete, accurate, and within scope of the project. Follow up with questions and request clarification on orders as needed.

Assist in final order review, order processing and purchasing. Address sales related issues with Sales Representatives to prevent delays in ordering.

Communicate directly with customers via email, phone calls, and in-person, providing the highest level of customer service.

Compensation

$18.00 -$21.00 per hour

You're a good fit if you have (or if you can)

2+ years of order management and customer service experience (windows and doors or building materials industries preferred)

Proficiency in MS office (Word, Excel, Outlook)

A passion for continuous learning and adopting new technology

Also want to make sure you have

Attention to detail and dedication to excellence

Outstanding organizational and communication skills

Proven track record of balancing multiple priorities

We invite you to See Yourself at Marvin

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine.

For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.

Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include:

$300 annual wellbeing account to spend on whatever makes you happy + healthy
Better Living Day! (a paid day off to go have some fun)
$$ Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success
Giving at Marvin - join coordinated volunteer opportunities
Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship

When you belong to the Marvin team, it's all part of the package. Apply today!

Marvin is an Equal Opportunity Employer

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.