Cash Applications Specialist

Why Join Us?

At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves, connect with the world, and pursue independence, whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox, you'll become part of a team that spans the globe, with offices in the US, Sweden, France, the UK, China, and beyond.

To learn more about what we make possible, meet some of our customers or take a look at some of our solutions.

JOB SUMMARY:

The Cash Applications Specialist is responsible for the proper and timely posting of cash receipts and denials to customer accounts. They will also work with and act as a back-up to the other Cash Posters.

KEY RESPONSIBILITIES:

• Pulling remittances from various websites and scanning prior to posting
• Accurately posting insurance and personal payments (including check, ACH/EFT, and credit card payments) to customer accounts for both funded and non-funded business. This entails:
  • Working and obtaining information from the lockboxes
  • Balancing all batches and deposits
  • Verifying and adjusting any non-allowable charges
  • Notifying collectors of discrepancies with payments (under or overpayments) and notating the related account
• Posting denials from insurance companies
• Researching offsets
• Researching unapplied insurance transactions and processing refunds
• Distributing correspondence to members of the billing and collections team that is received in the lockbox
• Running credit card payments and/or processing payment plans
• Acting as a back-up for the other Cash Posters
• Performing various other tasks as assigned

MINIMUM QUALIFICATIONS:

EDUCATION / EXPERIENCE REQUIREMENTS:

• High School diploma
• 2 years previous cash posting experience preferred
• Ability to read insurance explanation of benefits

COMMUNICATION SKILLS:

• Proficient writing and verbal communication skills
• Ability to communicate at all levels within an organization
• Interpersonal and teaming skills

COMPUTER OR TECHNICAL SKILLS:

• MS Office Word, Excel, and Outlook
• Experience working with ERP and accounting reporting systems preferred (specifically AdvancedMD, Great Plains, and/or Zuora preferred)

OTHER SKILLS REQUIREMENTS:

• Strong organizational skills
• Time management skills
• Detailed oriented
• Must be able to take good notes and be able to work from those notes when acting as a back-up
• Able to multitask and work in multiple systems (this person will need to log into multiple bank websites and work in multiple ERP systems)
• Solid mathematical skills
• Able to be flexible and adapt to change

WORK ENVIRONMENT REQUIREMENTS:

• Able to work at desk or stand for prolonged periods of time
• Ability to work with interruptions in a fast-paced environment

At Tobii Dynavox, our mission guides what we do, and our values guide us in how we do it. Across the organization, we are committed to being Collaborative, Considerate, Curious and Courageous. We build a trusting environment where every team member prioritizes our customers with empathy and insight. Bold ideas and learning lead to impactful solutions. Driven by curiosity, we continuously challenge the status quo to create meaningful, customer-focused solutions for our customers.

At Tobii Dynavox, we believe in empowering individuals - including our employees - to reach their full potential. Here's what makes us unique:

• Purpose-Driven Work: Join a company that transforms lives by giving a voice to those with communication challenges. Every day, your work makes a meaningful and concrete impact.
• "Yes, and..." Flexibility: Build a rewarding career AND enjoy time with loved ones. We offer flexible work options so you don't have to choose between personal and professional goals.
• Growth and Development: Whether you're advancing your skills or growing your career, we invest in your future with training, learning opportunities, and internal growth paths.
• Inclusive and Supportive Culture: Work in a collaborative, caring environment where diversity and individuality are valued. You'll feel connected to both your team and our global community.
• A Global Leader with Heart: Be part of an innovative, forward-thinking company that combines experience and cutting-edge solutions with a mission to change lives.