BPO Business Development Manager

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

This role is a senior-level individual contributor position focused on process management rather than direct people management. Reporting to the Executive Vice President, the Business Development Manager is responsible for expanding TMG's market presence in the office services and facilities management industry by securing new clients within the designated geographic region or assigned areas. Collaboration with other business development managers is expected, and you may be asked to support team members on projects and contribute to shared business development efforts.

Responsibilities:

A. Excellent prospecting abilities. Conduct cold sales calls, research customer needs, and effectively apply services to maximize sales opportunities for TMG.

• Determining market strategies & goals for each service.
• Obtaining & coordinating data & information from staff & member groups.
• Researching and developing lists of potential customers
• Doing market research to determine customer needs & providing information to other staff.
• Evaluating product & service marketability in terms of customers' technical & manufacturing needs.
• Following up on sales leads and making cold calls on potential customers.
• Maintaining up-to-date understanding of industry trends and technical developments that effect target markets.
• Establishing & maintaining industry contacts that lead to sales.

B. Create and deliver compelling sales presentations while professionally closing deals to meet specific quota goals and drive revenue growth.

• Developing sales and marketing proposals for customers on technical products & services. Travel is required.
• Developing technical presentations.
• Maintaining up-to-date awareness of activities and industry trends.
• Making regular sales calls to develop relationships and follow up on leads.
• Establishing long-term, ongoing repeat relationships.
• Support closing deals.

C. Engage in sales forecasting and strategic planning to support effective market development and maintain a steady revenue stream..

• Gathering analyzing and sharing customer technical information & feedback.
• Working with other staff to identify future customer needs.
• Maintaining an up-to-date working knowledge of newly developing technologies and manufacturing practices

D. Effectively manage travel budgets to ensure smooth financial operations by:

• Supporting short- and long-term budget planning.
• Monitoring and adhering to established budgets.
• Providing accurate sales forecasting for effective budget planning.

E. Professional Development & Industry Event Engagement

• Meet TMG's professional development requirement with industry certification.
• Represent TMG at industry trade events and professionally representing TMG and when possible, taking opportunity to speak or present industry though leadership
• Collaborating with TMG Marketing on exhibition attendance and representation
• Attending and participating in event activities beyond exhibition periods
• Assisting Marketing in TMG presence set up and tear down if necessary
• Post event outreach

Qualifications:

• Working with a wide variety of individuals at levels ranging from corporate presidents to line managers.
• Maintain all business activity in TMG database on salesforce.com. High pressure, constantly changing environment.
• Tracking rapidly changing competition & market forces.
• Maintaining an up-to-date working knowledge of the industries served and products & services.
• Analyze & develop opportunities for possible deals.
• Bachelor's degree in Business Management or other closely related field and 5 years of operational/sales experience or a Master's degree and 3 years of operational experience.
• Must meet annual sales quota Travel up to 25% required

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