Mortgage Servicing Specialist

Overview:

UNIFY Financial Credit Union is one of the nation's largest 100 credit unions with a reputation for being financially sound and growth-oriented. We're expanding rapidly to meet the needs of a growing member base. At UNIFY, our team members work together to strive toward a common goal, "providing superior service to our members." In doing so, we promote a culture where your ideas matter, your growth matters, and you matter. We encourage all team members to challenge and encourage themselves and their teammates to work smarter and to be more successful.

This role will have compensation between $25-$30 hourly and expected to work from the operations center M-F.

Summary:

Effectively and efficiently promotes, processes, underwrites and services UNIFY Financial Credit Union Real Estate Loan Products, Services, and Programs.

Responsibilities:

• Ensures a full and complete working knowledge of all Credit Union Real Estate loan products, programs, policies, procedures and all governing regulatory laws and guidelines.
• Ensures a full and complete working knowledge of "Servicing" operational functions.
• Ensures a full and complete working knowledge of all operational functions required to performed mortgage servicing job, including but not limited to, ensuring all regulatory aspects of Escrow impound accounts are adhered to, all required government reporting is completed on or prior to the deadline, all required Investor reporting is completed on or prior to the deadline, ensuring all regulatory aspects of variable rate loans are adhered to, and complete detailed due diligence quality examinations of loan files as required for regulatory and secondary market investor compliance.
• Meets and exceeds Department performance standards and production goals.
• Responds to member and staff inquiries within established time periods; (i.e. phone messages within the same day/ mail within two working days).
• Completes all assignments on or prior to given deadlines.
• Assists in preparing and arrange the dissemination of information to members and others that will project a favorable image for the Credit Union.
• Attends industry / professional seminars, training, etc.
• Ensures full compliance with UNIFY Financial Credit Union Service Standards and the Bank Secrecy Act.
• Performs all other duties as assigned.

Qualifications:

• High school graduate or equivalent required with three to four years of loan processing and/or underwriting experience, preferably in a financial institution.
• Requires an analytical ability to conduct an analysis of applicant's credit status and recommend alternatives where the analysis reveals an insufficient financial position, a broad knowledge of credit fundamentals and lending regulations, and knowledge of Secondary Market underwriting and servicing requirements.
• Requires the ability to communicate effectively, both verbally and in writing and have proficiency in spreadsheet and word processing software applications.

See the UNIFY Difference!

At UNIFY, we believe that each team member is a valued contributor. Through a teamwork approach, we strive to provide a positive and rewarding workplace that helps our team succeed. UNIFY provides a work environment which promotes learning, growth, and the opportunity for team members to challenge themselves.

Competitive Compensation and Excellent Benefits Package* Includes:

Medical (PPO/HMO), Prescription, Dental (PPO/DMO), Vision, Life, and Short- and Long-Term Disability Insurance

Dependent and Medical Care - Flexible Spending Accounts

Vacation, Sick, Personal and Holiday Pay

401(K) Plan with employer match

Education reimbursement for approved programs

UNIFY banking privileges for you and your family

*All programs subject to review and change

An offer of employment is conditioned upon complying with UNIFY's requirements including, but not limited to, signing a consent to conduct a background investigation.

UNIFY is proud to be a drug-free, EOE including disability/vets. For more information on UNIFY, visit us at www.unifyfcu.com