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Position Information
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THIS RECRUITMENT IS PROMOTIONAL ONLY. YOU MUST PRESENTLY BE A FULL- OR PART-TIME REGULAR OR PROBATIONARY COUNTY OF SONOMA, COMMUNITY DEVELOPMENT COMMISSION, SONOMA COUNTY FAIRGROUNDS, OR SONOMA COUNTY WATER AGENCY EMPLOYEE IN ORDER TO APPLY FOR THIS POSITION. The Human Services Department's (HSD) Employment and Training Division has requested a department promotional certification to fill a Supervising Employment and Training Specialist. Only qualified permanent and/or probationary HSD employees on the eligible list may be eligible for referral to the department for the advertised positions. The Supervising Employment and Training Specialist (SETS) plans and organizes the day-to-day activities of a unit of Employment and Training Specialists. Additionally, SETS's train and assess staff performance, coordinate unit coverage on an ongoing basis, create staff schedules, and work closely with other supervisors, employees, managers, and program partners to ensure streamlined services are delivered to clients in a timely manner. Additional responsibilities include:
- Developing and implementing policies and procedures
- Participating in employee selection, advancement, training, coaching, and disciplinary action
- Promoting cooperative working relationships between employees, units, divisions, and other departments
- Interviewing clients, reviewing cases, creating solutions, and implementing corrective actions that impact client benefits and services
- Managing fraud cases, and coordinating information to be presented at fair hearings
- Working with community groups, agencies, and educational institutions to ensure effective use of employment and training resources
The ideal candidate will possess many of the following:
- Thorough knowledge of the SonomaWORKS and other E&T programs, including state mandates
- The ability to motivate, coach, and train staff effectively
- A comprehensive understanding of HSD policies, procedures, and regulations in order to train and inform staff of standard practices and changes
- The ability to problem-solve and create effective solutions
- Excellent communication skills, including active listening practices and the ability to give clear instructions and explanations
- The ability to model respectful, professional, and ethical standards
- Strong interpersonal skills with the ability to build relationships with a diverse population
- The ability to work collaboratively with program partners and other agencies
- Excellent customer service and presentation skills
- The ability to work in a fast-paced environment
The employment list established from this recruitment may be used to fill future positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
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Minimum Qualifications
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Experience and Education:
Any combination of coursework, training, and/or work experience that clearly demonstrates possession of the knowledge and abilities listed. Normally, one year as Senior Employment and Training Specialist or two years as an Employment and Training Specialist, coupled with some coursework or training in supervision, will provide an opportunity to acquire the knowledge and abilities listed.
License: Possession of a valid driver's license at the appropriate level including necessary special endorsements, as required by the State of California to perform the essential job functions of the position.
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Knowledge, Skills, and Abilities
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Considerable knowledge of:
Federal, State and County employment and training, TANF, Food Stamps and deprivation-based MediCal programs, goals, regulations, policies and procedures; principles, methods, and techniques of effective interviewing and techniques related to gathering relevant information; socioeconomic, physical, mental, and behavioral problems, cultural differences, and language barriers to employment; dynamics of human behavior including problem solving and motivational techniques; principles and practices of organizing and managing a case load; the use of computer information systems used within the agency; basic record keeping procedures and general office procedures; cultural and human behavior, including knowledge of self, to deal effectively with clients and staff; public and private community resources available to meet client needs; and how to organize information and time.
Working knowledge of: the principles of supervision, training and instructional methods and techniques.
Ability to: plan, assign, and supervise the work of others; interpret and apply rules, regulations, and revisions affecting the eligibility determination and case management process; provide assistance and develop strategies with team members to accomplish program goals; speak, write, and interview effectively in a variety of locations and circumstances; establish rapport and maintain cooperative working relationships with professional and technical employees and the general public; analyze situations problem solve and make logical conclusions; motivate and train staff in accomplishing program and agency goals; assist and guide clients in accessing available services; evaluate the quantity and quality of individual performance; identify problems requiring referrals to other agency staff; use available sources of information effectively in determining eligibility and effectively managing a caseload.
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Selection Procedure & Some Helpful Tips When Applying
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- Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
- You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
- You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
- Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.
Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes.
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.
The selection procedure will consist of the following examination:
An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:
- Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.
Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.
ADDITIONAL INFORMATION
A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.
Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.
HOW TO APPLY
Applications are accepted online at: www.yourpath2sonomacounty.org. Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.
The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.
HR Analyst: EP
HR Tech: EV
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County of Sonoma
$81,418.55 - $98,971.23 Annually
medical insurance, dental insurance, life insurance, vision insurance, parental leave, vacation time, paid time off, paid holidays, sick time, retirement plan
Feb 11, 2025