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Global Research Technology Product Manager

RBC Capital Markets, LLC
401(k)
United States, New York, New York
Feb 13, 2025

Job Summary

What is the opportunity?
The Research Technology Product Manager is responsible for driving and overseeing product development and enhancement as well as contributing to strategic initiatives of the Global Research department. They will act as a primary liaison with our partners across different business units, lead ad-hoc analytics, manage/own products/platforms, and provide operations excellence on projects as required. In addition the product manager is responsible for end-to-end processes related to product initiatives including initial idea & strategy development, requirements gathering, user-experience testing, implementation oversight, functional testing, and success measurement.

Job Description

What will you do?

Strategy & Analytical Initiatives:

  • Support strategy development and road-map planning for research product and operations
  • Proactively identify ideas on process and system enhancements and new product development
  • Lead Analytics & Insights for external client engagement, internal user productivity and other ad-hoc analyses for Research and Global Equities executive team
  • Stay abreast industry and competitive activities to inform features & functionalities, and best-practices for the Research products & operations

Project/Product based responsibilities would include:

  • Be the Subject Matter Expert (SME) on Research tools, systems and business procedures, to effectively participate in product development/enhancement, Agile sessions, and all testing/implementation cycles
  • Work closely with the Research Technology team to provide business requirements and business decisions on new products, enhancements on existing platforms
  • Manage relationships with LoB and cross-LoB stakeholders, execution partners and collaborate with colleagues across the organization to identify and manage the delivery of enhancements and error-resolution in a timely manner
  • Co-ordinate and facilitate small, medium, and large size Process/Product Improvements projects
  • Proactively seek opportunities for improvements and efficiency in business processes, and propose working solutions

Day-To-Day Responsibilities (Global with US Focus) would include:

  • Support day to day needs of the Research Department, including active products & systems and general applications
  • Conduct New Hire Training on all research systems and tools
  • Apply analytical and business skills to proactively identify, track, manage, and resolve operational issues and propose enhancements as necessary
  • Work closely with other business functions and end-users to identify and track enhancement requests and suggest solutions
  • Responsible for the Conflict Disclosures process and work closely with Compliance on reviews
  • Take full ownership of assigned business processes, and complete tasks with accuracy and within timeline
  • Analyze different data sets and produce meaningful reports for the business

What do you need to succeed?

Must-have:

  • Bachelor's Degree
  • 5+ years of relevant experience
  • Understanding and experience with Sell-side Research process, products and systems
  • Product & User Experience focused mindset
  • Excellent troubleshooting and problem solving skills
  • Outstanding analytical skills in analyzing multiple datasets, reporting and working with ambiguity
  • Proficiency in business process analyses and strategy development
  • Excellent communication skills both verbal and written, including presentation skills.
  • Ability to effectively manage stakeholder relationships across all levels within the firm, external vendors, and clients
  • Self-motivated individual, who demonstrates initiative in all they do and thrives in a dynamic environment with evolving, changing and competing priorities
  • Very naturally analytical with the ability to think outside the box while identifying issues and suggesting solutions
  • Must possess a high degree of experience in MS Office Applications, Business Intelligence or data/reporting tools, database management systems, etc.
  • The ability to learn and understand new technologies quickly

Nice-to-have:

  • MBA or relevant Masters' Degree
  • Experience in product development and strategy development
  • Understanding of Capital Markets, including the different business units, processes, products and systems
  • Background in Capital Markets Equities and/or Sell-side Research business
  • Prior experience of leading cross-functional projects & initiatives and/or Management Consulting is a plus

What's in it for you?

The good-faith expected salary range for the above position in New York is $125,000 - $200,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs.This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

  • Drives RBC's high-performance culture

  • Enables collective achievement of our strategic goals

  • Generates sustainable shareholder returns and above market shareholder value

Job Skills

Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Waterfall Model

Additional Job Details

Address:

BROOKFIELD PLACE FKA 3 WORLD FINANCIAL CENTER, 200 VESEY STREET:NEW YORK

City:

New York

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-12

Application Deadline:

2025-03-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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