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Transportation Program Administrator

City of West Hollywood
$117,270.60 - $149,839.92
United States, California, West Hollywood
8300 Santa Monica Blvd. (Show on map)
Feb 13, 2025

The City of West Hollywood is seeking a dynamic and results-driven Transportation Program Administrator to join our team in the Economic Development Department - Business Development Division. In this position, you will plan, execute, and assess various transportation projects and programs. You will manage all phases of these initiatives, ensuring they are completed on schedule, within budget, and meet the highest quality standards. 


The ideal candidate will possess the following qualifications:

  • Proven experience in project management, particularly in transportation or urban planning. 
  • Strong ability to manage multiple projects simultaneously, keeping them on track, on budget, and on schedule. 
  • Ability to work independently to analyze, evaluate, and develop reports and studies related to transportation programs, providing actionable insights and recommendations.
  • Skilled in overseeing the financial aspects of projects, including budgeting, cost tracking, and ensuring resource allocation stays within constraints. 
  • Excellent at coordinating operations with various departments and agencies, ensuring smooth project execution and maintaining effective relationships with stakeholders.
  • Experience in field inspections to monitor the implementation and effectiveness of transportation-related projects.

Reports to: Business Development Manager

Secure The Dates:

If a sufficient number of qualified applications are received:

  • First round, Virtual interviews will be held on Wednesday, March 12, 2025
  • Round two, In-person Finalist interviews will be held tentatively on Thursday, March 20, 2025.  

Selected candidates will be notified once the dates are finalized. It is recommended that you plan your calendar accordingly.

EXAMPLES OF DUTIES:

JOB SUMMARY:

Performs a variety of complex professional and technical functions related to transportation operations and City programs, including: serving as project manager for transportation contracts, programs, and in-house projects; implementing and overseeing various projects and programs; analyzing and evaluating programs; developing requests for proposals; managing contracts; providing technical assistance; overseeing fiscal management of projects/programs; coordinating operations with other departments and agencies; field inspections; and developing various studies and reports and making presentations related to same.

ESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)
  • Manages transportation contracts, including: developing requests for proposals (RFP); analyzing and evaluating responses; assisting in selecting contractors; negotiating contracts; monitoring and evaluating services; maintaining cost efficiency; correcting problems; creating, implementing, compiling and evaluating surveys and reports; analyzing statistical data; recommending improvements; managing fiscal aspects of contracts; reconciling contracts; assuring compliance with contract specifications, regulations, etc.; monitoring expenditures and revenues; supervising review of fiscal audits of transportation service providers.

  • Ensures compliance with contract requirements, regulations, and standards through in-person field inspections, including day and evening hours to monitor and evaluate services, maintain cost efficiency, and address operational issues. 

  • Conducts in-person site visits to audit service quality, assess customer experience, and provides representation at key events and community pop-up engagements as required.

  • Oversees the fiscal functions of the general and transportation fund accounts, including: initiating fund trades with other agencies; negotiating terms and rates.

  • Conceptualizes and develops projects, including assessing community needs; researching and evaluating grant opportunities to pursue viable sources; creating complex statistical demographic analysis to prepare grant applications; implementing and managing grant program(s), scope of work and timeline; quantitatively evaluating project objectives, outcomes and effectiveness to report to grantor.

  • Coordinates and implements other special programs related to division operations and participates in in-house City programs/events.

  • Coordinates as-needed shuttle services for special events, recreational activities, field trips, and charter services that may require in-person fieldwork.

  • Establishes and maintains communications with elected officials, boards, and commissions; prepares complex reports; receives, sorts, and summarizes material for the preparation of reports; prepares work reports, resolutions, and staff reports and makes presentations.

  • Responds to constituent inquiries and works with contractors to resolve.

  • Proposes, develops and coordinates special events/programs, including coordinating marketing and advertising; securing speakers, vendors, etc.; coordinating activities with other departments.

  • Coordinates division activities with other departments, divisions and/or outside agencies; responds to resident inquiries.

  • Represents the City and/or serves as a liaison and/or member of various county-wide and Westside City committees/teams.

  • Ensures quality standards and compliance with regulations are maintained.  

IMPORTANT JOB FUNCTIONS:

  • Develops, manages and oversees local transportation programs; coordinates transportation service improvements; plans routes, bus stops and/or detours; designs signage; markets programs; inspects vehicles.

  • Acquires vehicles; negotiates lease/purchase agreements; recommends and selects vehicles; processes purchase orders and payments.

  • Maintains and upgrades professional knowledge, skills, and development by attending seminars and training programs and reading trade and professional journals and publications.

  • Interacts with a variety of high level individuals, both internally and within the community to provide information, disseminate departmental information and assist in resolving administrative issues.

  • Follows up on inquiries from various agencies, groups, media, etc., regarding department programs and services. 

  • Disseminates a variety of information to various agencies, divisions, or departments. 

  • Performs other related duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
  • Bachelor's degree from an accredited four-year college or university in a related field; and,
  • Three (3) to four (4) years of progressively responsible related experience; or,
  • Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Licenses and Certifications:
  • Route Planning and Transit Operations Certificate (desirable)
  • Employee Transportation Coordinator Certificate (desirable)
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of:
  •  Applicable state, federal and local ordinances, codes, laws, rules and regulations and legislative issues.
  • Principles and practices of transportation operations
  • Marketing techniques and principles.
  • Regional transportation agency services and funding sources.
  • Principles and practices of transit route planning.
  • Budget development processes and procedures.
  • Municipal contract management.
  • Project management techniques.
  • Principles, practices, and techniques of effective customer service and collaborative problem solving.
  • City government organization and operations.
  • External governmental bodies and agencies related to area of assignment.
Skill in:
  • Planning, organizing, assigning, directing, reviewing and evaluating the work of staff.
  • Preparing clear and concise reports, correspondence, and other written materials.
  • Interpreting laws and legislation.
  • Public speaking techniques.
  • Using tact, discretion, initiative and independent judgment within established guidelines.
  • Researching, compiling, and summarizing a variety of informational and statistical data and materials.
  • Organizing work, setting priorities, meeting critical deadlines, and following up on assignments with a minimum of direction.
  • Applying logical thinking to solve problems or accomplish tasks; to understand, interpret and communicate complicated policies, procedures and protocols.
  • Communicating orally with internal staff, the public, and City and government officials in order to give and receive information in a courteous manner.
Abilities:
  • Ability to communicate in English both orally and in writing at the appropriate level.
  • Ability to perform mathematical calculations at the appropriate level.
  • Ability to learn and follow City and departmental policies and procedures.
  • Ability to establish and maintain effective working relationships with others.
  • Ability to analyze and resolve problems involving several variables.
  • While performing the essential functions of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects; reach with hands and arms; speak and hear; and occasionally push, pull and/or lift up to 10 pounds. 
 
Working Conditions:
  • Work is performed in a normal office environment and in the field where there may be exposure to outdoor temperature, exposure to sun, dirt and/or dust.
  • The incumbent's working conditions are moderately quiet but may be very loud at some locations or during the completion of some functions.
  • This role may require work during nighttime hours, weekends, holidays, or irregular shifts, not only for special events but also due to the nature of certain job functions. On-call availability may also be required.
 
This class specification should not be interpreted as all-inclusive. It is intended to identify the essential functions and requirements of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.
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