Account Manager

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E's team of 1,800+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E atbcdme.com/careers

Account Manager, Life Sciences

We're looking for an account manager to join our dynamic team. In this role, you will drive strategic business initiatives and optimize the way we do business with key client accounts. You will be focused on all aspects of client response including client follow-up and deliverables. You will be directly responsible for account growth and retention, managing client program initiation, and supporting business development internally and externally. This role will have you leading, collaborating, challenging the status quo, and constantly reaching for the next step with your customer. If you are ready to go for it, this is the perfect role for you.

As an Account Manager, you will:

• Manage tasks for client response, client follow up, and client deliverables
• Work with operations management to identify customer opportunities for process improvement, consulting solutions, strategy, and growth
• Handle and respond to requests for budget proposals or inquiries for information
• Directly accountable for account relationship, meeting client expectations, and BCD M&E account financial performance
• Ensure client profiles are maintained, kept up to date, and accessible
• Serve as liaison between client and internal support teams. You are the #1 advocate for the internal support team and BCD M&E to the client.

You're good at:

• Building strong relationships with internal/external customers and teams.
• Implementing and managing multiple accounts.
• Budget development and cost management.
• Using your discipline and professionalism to handle confidential information.
• Identifying opportunities through business and industry trends with consultative approach on client recommendations.
• Proposal development and presentations.

You should also have:

• Education and training associated with completion of a 4-year degree in a business-related program.
• Excellent communication and presentation skills.
• Experience with Life Science Meetings management.
• Experience with meetings and events operations.

You should know

• This is a remote position, often operating on Pacific Time.
• Travel up to 25% is required for this role.

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THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Account Manager is between $75,000 - $80,000 The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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