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Program Coordinator III

Utah State University
Minimum of $60,000; Commensurate with experience, plus excellent benefits
United States, Utah, Logan
Feb 19, 2025


Program Coordinator III

Requisition ID: 2025-8832
# of Openings: 1
Location: US-UT-Logan
Category: Program Management & Support
Position Type: Benefited Full-Time
Job Classification: Exempt
College: Academic Affairs
Department: Honors Program
Advertised Salary: Minimum of $60,000; Commensurate with experience, plus excellent benefits

Overview
The University Honors Program (UHP) seeks an innovative professional with the skill and drive to help build the future of a nationally recognized program critical to the mission of Utah State University and poised for growth. The Program Coordinator III will work closely with the Executive Director to help tell a data-driven story documenting the UHP's strengths and potential for broader impact; forge and maintain institutional and community partnerships focused on student-success; assess student progress on learning outcomes and use data for curricular development; and engage students and alumni in professional-development opportunities. The position is essential to the mission-critical UHP and thus requires exceptional judgment and decision-making ability; thoughtful analysis and innovative problem-solving; excellent interpersonal, communication, and professional writing skills; trustworthy leadership and ability to prioritize for self and others; and desire and capacity to work both independently and collaboratively as part of a productive team.

Responsibilities
  1. Data management, strategic analysis, and annual reporting/communications
    • Manage and think creatively about expanding available information in USU systems and UHP databases (student and alumni) to support meaningful program analysis and reporting
    • Analyze data to identify and understand UHP enrollment patterns, student success rates, alumni outcomes, and areas for potential growth or development
    • Write clear and professional reports and communications based on this analysis, including high-profile annual reports, regular data-analysis reports to the Executive Director and UHP colleagues, and summaries of UHP impact for various stakeholders
    • Communicate results of data analysis clearly and persuasively when speaking with a range of audiences, including the Executive Director and UHP colleagues, faculty, staff, administrators, students, alumni and the public and use data to help contribute to strategic planning
    • Oversee design, production, and distribution of annual reports and manage editorial content, writing, and production of UHP promotional materials, including weekly Honors in the Know e-newsletter
  2. Program and office management, process assessment, and partnership-building
    • Coordinate daily UHP operations, manage office processes, oversee special events, run meetings effectively, collaborate with UHP team to manage and effectively complete shared projects in a timely manner, make routine programmatic, operational, and administrative decisions, and may serve as administrative proxy in the Executive Director's absence
    • Provide UHP basic budgetary support by reconciling and analyzing monthly budget reports, facilitating routine budget transactions, approving payroll and leave of staff or students under supervision, processing student scholarships and research and travel funding awards, and recommending reallocations within the budget, as appropriate, in regular consultation with the Executive Director
    • Assess established program processes, make recommendations for process improvement, and establish best practices for all UHP processes and workflows
    • Supervise, train, mentor, and evaluate full-time benefited employees and/or student workers, as assigned
    • Build partnerships with staff and faculty in a wide range of units across USU campuses to support student success and embed the UHP in programming across the institution (may include statewide travel)
  3. Curricular and long-term impact assessment
    • Working with the Executive Director, develop and implement a curricular map designed to strategically measure student progress on Honors Student Learning Outcomes (SLOs) at key points the program
    • Manage IDEA evaluations and work with honors faculty and the Office of Data & Analytics to embed learning objectives matched with Honors SLOs in course evaluations and to identify measurable student-success impact of faculty mentoring in the areas of research and professional development
    • Make recommendations about program resources and propose strategies to improve student success based on analysis of assessment data
    • Track and analyze alumni career data to explore and document long-term impacts of honors education on alumni success
  4. Student support, professional development, and alumni relations
    • Oversee the UHP's curricular professional-development programming for students, including the Honors Leadership Academy and alumni mentoring programs
    • Coordinate national scholarship and fellowship advising by recruiting qualified student candidates and involving faculty and/or alumni in application review and mentorship, mock interviews, and other ways coaching of candidates
    • Manage alumni relations by regularly recruiting new and returning alumni mentors, working with alumni relations to plan alumni visits, and creatively engaging alumni with students, each other, and the program
  5. Other
    • Personal professional development, including courses, training, conference travel, or other appropriate forms of professional development
    • Other duties, as assigned


Qualifications
Minimum Qualification:
  • Bachelor's degree in a related field plus two years of relevant work experience; or a master's degree in a related field; or an equivalent of education plus experience is required.

Preferred Qualifications:
  • Master's degree
  • Experience with successful decision-making, management, and program assessment
  • Supervisory experience
  • Budget experience
  • Advanced skills with Microsoft Excel and database programs
  • Experience working in higher education, preferably with highly motivated students
  • Advanced knowledge of USU enterprise systems

Knowledge, Skills, and Abilities:

Knowledge of:
  • The mission, vision, and goals of the UHP specifically and USU more generally
  • Research, assessment, and information-gathering methods and procedures
  • Budgeting, reporting, and resource allocation
  • Communication principles, media resources, and marketing techniques to showcase the work of the UHP

Skills in:
  • Organizing resources and establishing priorities
  • Maintaining and analyzing records stored in UHP and USU databases (SQL, Tableau, Argos, CRM, etc.)
  • Gathering and analyzing statistical data and writing meaningful reports
  • Collaboration, organization, team-building, and problem-solving
  • Writing, which must include excellent spelling, grammar, letter/copy writing, and proofreading
  • Use of personal computers and all job-related software applications, along with a willingness to learn and use new technology

Ability to:
  • Make administrative and procedural decisions and judgments in keeping with the UHP's mission, vision, and goals
  • Coordinate and organize meetings and oversee planning of special events
  • Lead and train staff and/or students in achieving program goals
  • Build trust by listening closely and speaking clearly, directly and professionally with students, staff, faculty, administrators, alumni, and the public
  • Work independently, but collaboratively and productively, with limited supervision and outstanding intra-office communication
  • Demonstrate respect and empathy in interactions with all students, faculty, guests, and dignitaries
  • Maintain a high degree of confidentiality, sensitivity, and discretion
  • Maintain a positive, focused, and efficient attitude at work, be an advocate and professional representative of the UHP, and create a welcoming professional environment in the office
  • Exercise a high level of creativity, decision-making, problem-solving, and discretion, as work is varied and allows for innovation


Required Documents
Along with the online application, please attach:
  1. Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"
  2. Cover letter to be typed/pasted at the end of your application
  3. Contact information for three professional references

**Document size may not exceed 10 MB.**

Advertised Salary
Minimum of $60,000; Commensurate with experience, plus excellent benefits

ADA
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

University Highlights
The University Honors Program (UHP) draws ambitious, motivated undergraduates to Utah State University (USU) and increases student success in both two- and four-year programs across the state. Currently serving ~700 students, the UHP maps practical experience, communication, and collaboration onto any major, developing the marketable skills students need to become global leaders-and helping to maximize USU's impact on the future of our state, nation, and world.

Honors student-success rates are notably positive. Honors students are 1.6 times more likely than others to graduate on time from USU: 84.3% of BA/BS-seeking honors students graduate within six years, a higher rate by 30.5 points than the 53.8% of non-honors students graduating within six years from four-year programs. The program is working to increase access and raise honors enrollment over the next five years in support of USU's overall student-success rates.

The UHP supports these exceptional student-success rates with a high-impact curriculum and a demonstrated record of working effectively and thoughtfully across USU's entire academic enterprise and range of student-support services. In the past ten years, the program has established best practices for the curricular integration of experiential learning-including undergraduate research, internships, leadership training, alumni mentoring, and community- and global-engagement-and supported four key learning outcomes: research and discovery, critical thinking and self-reflection, clear and effective communication, and collaboration and community engagement. The UHP has created blueprints for experiential learning accessible to all USU students and thus attained the de facto status of ideas lab, incubator, and accelerator, where academic innovations are scaled to make broader impacts.

For more information, please visit the University Honors Program website at: https://www.usu.edu/honors/.

Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah's counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies' long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu .

*updated 01/2025

https://careers-usu.icims.com/jobs/8832/program-coordinator-iii/job?in_iframe=1

Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266
Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266
Mailing address: 5100 Old Main Hill, Logan, Ut 84322
For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov
U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov


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