Mobile Crisis Outreach Clinician

MOBILE CRISIS OUTREACH CLINICIAN

Under the general supervision of the Senior Director of Grants and Community Engagement, the Mobile Crisis Outreach Clinician will respond on-site to crisis calls that cannot be resolved by the Access & Crisis Helpline telephonically in Wayne County. The Mobile Crisis Outreach Clinician will utilize the best crisis intervention practices in behavioral health, prevention and post-intervention crisis services, education, crisis stabilization services, short-term treatment, and follow up services until an individual is connected to an ongoing service provider.

PRINCIPLE DUTIES AND RESPONSIBILITIES:

• Performs mobile crisis services in the community, including crisis intervention and de-escalation for individuals of all ages.
• Provides direct clinical, short-term and solution-focused counseling and services.
• Problem solves and resolves conflict utilizing motivational interviewing and other communication tools and techniques.
• Coordinates with the Crisis Traffic Coordinator via text or cell phone before reaching and entering the destination and upon leaving for safety and to be redeployed.
• Utilizes Crisis Theory to provide crisis counseling to people to facilitate immediate stabilization of emotions and behavior.
• Provides direct and indirect services involving intensive case-management services including plan development, placement services, assistance in daily living, individual and/or group counseling, and crisis intervention.
• Documents all crisis intervention activities ensuring timely and complete case documentation following DWIHN policies and procedures for accuracy of records and regulatory compliance.
• Maintains clinical documentation that is accurate and up to date, including assessments, progress notes, crisis/safety plans, and other required documentation.
• Refers individuals to the appropriate service provider to support clinical psychosocial evaluations in a timely manner through in-office, telehealth, or telephone visits. Clinical services may also be provided at community-based locations including schools, homeless shelters, and home-based services when appropriate.
• Develops and implements person-centered treatment plans for clients based upon clients' areas of need, diagnoses, and symptoms.
• Maintains multi-disciplinary working relationships with clinicians and other related professionals in the community.
• Makes appropriate referrals and provides clinically appropriate multi-disciplinary interventions and collaborations.
• Provides coordination and follow-up for clients to additional behavioral health and community resources.
• Engages and educates families about developing natural supports to increase individual and community success.
• Participates in community meetings, agency and system staff meetings.
• Collaborates with schools, law enforcement and other organizations.
• Performs related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)

• Knowledge of DWIHN policies, procedures and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of the Michigan Mental Health Code.
• Knowledge of the clinical care process (screening, assessment, treatment planning, case management, and continuing care).
• Knowledge of and ability to use screening and assessment tools for behavioral health services.
• Knowledge and experience in current behavioral management and de-escalation techniques in a safe, calm, and caring manner.
• Knowledge of the Federal Confidentiality Regulations, 42 CFR, Part 2.
• Knowledge of community mental health services and resources.
• Knowledge of severe mental health, physical health, and substance abuse issues and symptoms.
• Assessment skills.
• Organizational skills.
• Decision Making skills.
• Interpersonal skills.
• Communication skills.
• Collaboration skills.
• Active Listening skills.
• Adaptability skills.
• Technology skills (GPS navigation, MHWIN, Word, Excel, Access, Power Point, Outlook, Teams)
• Teamwork Skills.
• Relationship-building skills.
• Rapport-building skills.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
• Judgement/Reasoning ability.

REQUIRED EDUCATION:

A Master's Degree in Social Work, Psychology, Counseling, Human Services, the Social Services, or a related field.

REQUIRED EXPERIENCE:

Three (3) years of full-time paid professional clinical experience working in crisis services or a closely related area.

REQUIRED LICENSE:

A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD.

(A limited license will be accepted).

A Valid State of Michigan Driver's License with a safe and acceptable driving record.

Preferred Experience/Certification(s) in one of the following:

• CAADC Certified Advanced Addiction Drug Counselor
• CAC-R Certified Addiction Counselor IC&RC Reciprocal
• CCDP Certified Co-occurring Disorder Professional
• CCDP-D Certified Co-occurring Disorder Professional Diplomat
• Experience providing crisis intervention services.
• Experience with a broad range of age groups and disabilities, including children.
• Experience with persons with co-occurring mental illness and substance use disorder.

WORKING CONDITIONS:

Employees in this classification must travel throughout Wayne County. Candidates will be required to travel to homes, community-based settings, hospitals, schools, courts, etc.

Full-Time Shifts Available: Monday - Sunday, 8am-4pm, 4 pm -12 am, 12am-8am

This description is not intended to be a complete statement of job content, rather to act as the essential functions performed. Management retains the discretion to add or change the position at any time.

Please Note: DWIHN requires proof of being fully vaccinated for COVID-19 as a condition of employment. Medical or religious accommodations or other exemptions that may be required by law, will be approved when properly supported. Further information will be provided during the recruitment process.

The Detroit Wayne Integrated Health Network is an Equal Opportunity Employer